PCMH Office Hours – Care Management

Featured Topic: Care Management
Care management is an important aspect of the PCMH model. It is also a resource-intensive feature of a medical practice that can be negatively impacted by staffing shortages, resource limitations and pandemic challenges. In this training, which focuses on community health centers, NCQA staff review core and elective criteria, and an experienced PCMH CCE provides guidance and tips that can help a practice’s care management services both meet NCQA standards and provide superior patient care and engagement.