Quality Talks with Peggy O’Kane
NCQA’s founder is retiring.
But first, she wants answers to quality’s big question:
Why Isn’t Health Care Better at Getting Better?
Peggy O’Kane and health care leaders tackle costs and quality in a limited-series podcast.
Launching Monday, May 19.
Listen to the trailer now
Founded by Peggy O'Kane, NCQA has driven progress.
But the journey isn't over.
As Peggy prepares to retire, she sees unfinished business. Despite groundbreaking innovations, fundamental issues hold back quality and value:
- Fee-for-service payment.
- Fragmented care delivery.
- Inadequate support for primary care.
It's time for a new conversation.
In each episode of this short podcast series, Peggy sits down with health care leaders—executives, researchers, and innovators—who are at the forefront of real change.
Join Peggy and her guests as they:
- Challenge the Status Quo: Hear how guests are addressing structural issues to reward value and fight fragmentation.
- Revitalize Primary Care: Learn how centering primary care is essential to delivering better value for everyone in America who receives or pays for care.
- Dive into Dynamic Solutions: Discover bold approaches aimed at finally integrating US health care into a true system.
Why isn't health care better at getting better?
Whether you're a health care professional, or simply curious about the future of health care, these conversations will inform and intrigue you as Peggy and her peers plot how to escape bad health outcomes and reduce costs.
Welcome to Quality Talks with Peggy O'Kane!
Listen On:
Our Host
Margaret E. O'Kane is founder and president of the National Committee for Quality Assurance (NCQA).
She is a member of the National Academy of Medicine, and has received the Picker Institute Individual Award for Excellence in the Advancement of Patient-Centered Care, as well as the Gail L. Warden Leadership Excellence Award from the National Center for Healthcare Leadership.
Modern Healthcare magazine has named O'Kane one of the "100 Most Influential People in Healthcare" 13 times, most recently in 2024, and one of the "Top 25 Women in Healthcare" 3 times.
