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FAQ Directory: Utilization Management, Credentialing and Provider Network

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6.15.2020 CR 1C: Outsourcing Storage of Credentialing Data To External Entities Are cloud-services data storage providers included among the external entities for which NCQA reviews contracts for Element C, factor 4?

NCQA includes external entities that store, create, modify or use CR data for any function covered by the CR standards on behalf of the organization in the scope of Element C, factor 4, with the exception of organizations whose only CR service provided for  the organization is to provide cloud-based data storage functions and not services that create, modify or use CR data.
 

UM_CR 2020