Long-Term Services and Supports: Accreditation and Distinction Program

Session III-The Survey Process

Recorded on October 11, 2016                                 
Cost: $99.00
Duration: 60 mins
Credits: 1.5

Click for more information on Session I and Session II 

A complimentary module entitled “Why Long-Term Services and Supports?” is included with this purchase.

About the On-Demand Training

These online modules are designed for organizations preparing for the new Accreditation of Case Management for Long-Term Services and Supports (CM-LTSS). Expert faculty will provide an in-depth review of the CM-LTSS standards. Participants will learn about the survey process, program eligibility, how requirements align with Health Plan Accreditation and how to apply the standards across a variety of settings such as Accountable Care Organizations (ACOs), Patient-Centered Medical Homes (PCMHs) as well as home and community-based organizations (e.g. area agencies on aging). 

Suggested supplemental material that should be purchased to accompany this series: 

2017 Accreditation of Case Management for Long-Term Services and Supports (CM-LTSS) Standards and Guidelines

2017 Health Plan and MBHO Standards and Guidelines

How You Will Benefit

Participants will receive a concise presentation of key requirements This will increase participants’ ability to apply these standard requirements in their own organizations, as well as receiving an enhanced understanding of the NCQA Accreditation process.

Objectives

After completing this on-demand training, you will be able to:

• Explain the NCQA Long-Term Services and Supports Survey process
• Provide an overview of the Interactive Survey System
• Provide an overview of the Interactive Review Tool
• Discuss the Application and Scheduling process

Who Should Attend

These sessions are designed for organizations interested in pursuing NCQA’s Case Management for Long-Term Services and Supports Accreditation and Long Term-Services and Supports Distinctions.

Recommended attendees include but are not limited to:

• Quality Improvement Managers and Directors

• CEO/COOs

• Care Management/Care Coordination Supervisors and Directors

• Case Managers and Directors

• Care Managers and Team Members

• Community Health Care Team Members

• Utilization Managers 

Faculty

Candice Costello, BS 

Candice Costello joined NCQA in 2010 as a Health Care Analyst in Performance Measurement. In this role, she assisted with the development and management of NCQA’s HEDIS Measure Set, as well as supported numerous research projects focused on children’s’ and women’s health. 

In 2013, Candice joined NCQA’s Accreditation and Recognition Department as an Accreditation Manager. In this role, her primary responsibilities are serving as an Accreditation Survey Coordinator and Administrative Surveyor for organizations seeking NCQA Accreditation and Certification. Although Candice coordinates and surveys a wide variety of the different NCQA survey products, she is the product champion and co-champion for NCQA’s new Case Management for Long-Term Services and Supports (LTSS) Accreditation product and Physician and Hospital Quality (PHQ) product. 

Continuing Education

In support of improving patient care, the National Committee for Quality Assurance (NCQA) is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This live educational activity has been approved for AMA PRA Category 1 Credit™.

Continuing nursing education contact hours will be provided to participants.

Event Type

1. Self Paced