Apply to Join NCQA’s Innovations in Wellness and Condition Management Stakeholder Working Group
August 26, 2025 · NCQA Communications
NCQA is exploring how organizations assess, manage and deliver digital interventions to support wellness, health promotion and condition management. The need for meaningful patient engagement and positive outcomes is clear:
- Over $730 billion in U.S. health care spending is linked to modifiable risk factors such as high blood pressure and poor diet.
- In 2023, 76% of adults in the U.S. reported having at least one or more chronic conditions that could significantly impact their well-being.
- Every $1 spent on wellness programs can save the health system around $3 in medical costs.
Solutions focused on digital, patient-centered wellness and condition management can help employers, payers and health systems meet the needs of their populations—but meaningful engagement must be the priority.
About the Innovations in Wellness and Condition Management Working Group
NCQA’s goal is to inform and shape best practices in digital wellness, condition management and patient engagement. We are convening a Working Group of participants from across the health ecosystem: providers, health systems, vendors focused on wellness and digital condition management, payers, patient advocates, policymakers, employers. We welcome participation from organizations that are familiar with NCQA, including current customers, and from those who have not yet engaged with us.
Participants will join an initial convening in September, with the potential for additional engagement in the coming months. Key discussion topics will include:
- Best practices for delivering wellness, health promotion and condition management services.
- Current challenges and emerging opportunities for improving patient engagement and outcomes.
- Demonstrating meaningful return on investment.
- Whether wellness and health promotion are distinct from condition management or part of a unified strategy.
Participants will share information about their approach to digital patient engagement and patient-centered wellness and condition management solutions. Information shared with NCQA will be confidential. NCQA will use the information to support updates to existing programs or development of new programs to help ensure they align with industry needs.
Why NCQA?
For 35 years, NCQA has been a trusted voice in health care quality and performance measurement. Our experience positions us to help set benchmarks that promote fairness, safety, transparency and improved health outcomes across populations.
The Working Group will help NCQA identify, refine and validate emerging needs in patient engagement, wellness and condition management. It is a unique opportunity to:
- Shape the future of how health care defines “best in class” solutions and frameworks for engaging patients on wellness and condition management.
- Share lessons learned and emerging practices.
- Collaborate and network with peers across the industry.
- Inform NCQA’s future and updated offerings in patient engagement, wellness and condition management.
Participating organizations will be listed on NCQA’s website and social media, and can promote their role in the Working Group with joint media releases with NCQA and independently, with NCQA-approved statements.
Apply Today!
Our goal is to recruit up to 30 organizations to participate. If you’re interested in joining the Working Group, review the Working Group Request for Participation for more information. Applicants must provide information about their organization’s size, scope and role in patient engagement, wellness and condition management, relevant experience and key personnel.
Submit your application here. The application deadline is September 8, and the first meeting will be held virtually on September 24. Organizations must cover their expenses related to participation in the Working Group.
