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  1. Video Tutorials: IRT Training

    Last modified 12.08.2025
    ncqa.org/programs/health-plans/interactive-review-tool-irt/video-tutorials-irt-training/

    Video Tutorials: IRT Training These videos help you walk through tasks in the Interactive Review Tool (IRT). IRT is the survey tool used to complete…

  2. IRT Release Schedule

    Last modified 12.08.2025
    ncqa.org/programs/health-plans/health-plan-accreditation-hpa/current-customers/hpa2020/standards-release-dates/irt-march-2020/

    The IRT system will not be available from 5pm Friday, March 27–8am Monday, March 30, while updates are tested. What’s Changing? Based on your input,…

  3. IRT Release Schedule

    Last modified 12.08.2025
    ncqa.org/programs/health-plans/health-plan-accreditation-hpa/current-customers/hpa2020/standards-release-dates/irt-july-2020/

    Access to the IRT system may be intermittent from 8pm Friday, July 24–8am Monday, July 27, while updates are tested. What’s Changing? For organizations, we…

  4. IRT Release Schedule

    Last modified 12.08.2025
    ncqa.org/programs/health-plans/health-plan-accreditation-hpa/current-customers/hpa2020/standards-release-dates/irt-november-2020/

    Access to the IRT system may be intermittent from 8pm Friday, November 20–8am Monday, November 23, while updates are tested. What’s Changing? For organizations, we…

  5. Benefits & Support - CM

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/case-management-cm/benefits-support/

    Case Management Accreditation Benefits & Support NCQA Case Management Accreditation benefits impact operational performance and marketplace competitiveness. Organizations seeking accreditation receive resources and support to…

  6. FAQs - CM

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/case-management-cm/faqs/

    Case Management Accreditation FAQs If you don’t see what you’re looking for in the FAQs below, you can search NCQA’s database of additional common questions…

  7. Current Customers - CM

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/case-management-cm/current-customers/

    Current Case Management Customers NCQA publishes a list of accredited organizations on our website. See a list of all NCQA-Accredited case management organizations.

  8. Requirements - CM

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/case-management-cm/benefits-support/requirements/

    Case Management Accreditation Requirements NCQA Case Management Accreditation evaluates organizations performing case management services that typically focus on patients who are at high risk of…

  9. Standards - CM

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/case-management-cm/benefits-support/standards/

    Case Management Accreditation Requirements NCQA Case Management Accreditation evaluates organizations performing case management services that typically focus on patients who are at high risk of…

  10. HEDIS® and CAHPS® Reporting Requirements

    Last modified 12.05.2025
    ncqa.org/programs/health-plans/health-plan-accreditation-hpa/current-customers/hpa2020/reporting-requirements/

    HEDIS and CAHPS reporting will still be required for Health Plan Accreditation, but the timeline has changed for newly Accredited plans to help put a…

  11. NCQA Programs Public Comment

    Last modified 12.05.2025
    ncqa.org/about-ncqa/contact-us/public-comments/ncqa-programs-public-comment/

    The National Committee for Quality Assurance (NCQA) invites the public to comment on its proposed AI Standards in the 2027 Health Plan Accreditation and Health…