FAQ Directory

Here are some of the most frequently asked questions about NCQA’s various programs. If you don’t see what you are looking for in one of the entries below, you can  ask a question through My NCQA.

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10.15.2026 HEDIS MY 2027 Measure Retirements What measures were approved for retirement in HEDIS MY 2027?

The measures approved for HEDIS MY 2027 retirement were:

  • Documented Assessment After Mammogram (DBM-E)
  • Oral Evaluation, Dental Services (OED)
  • Topical Fluoride for Children (TFC)
  • Diagnosed Mental Health Disorders (DMH)
  • Diagnosed Substance Use Disorders (DSU)
  • Diabetes Monitoring for People With Diabetes and Schizophrenia (SMD)
  • Cardiovascular Monitoring for People With Cardiovascular Disease and Schizophrenia (SMC)
  • Use of Opioids at High Dosage (HDO)
  • Risk of Continued Opioid Use (COU)
  • Language Description of Membership (LDM)

This applies to the following Programs and Years:
HEDIS MY 2027

10.15.2026 Combining commercial and Exchange product lines for reporting UM rates May an organization combine commercial and Exchange product lines when reporting Utilization Management (UM) rates for UM 1, Elements B–H?

No. For NCQA Health Plan Accreditation, NCQA reviews and scores UM 1, Elements B–H separately for each product line brought forward for Accreditation. Organizations may not combine any product lines—including commercial and Exchange—when reporting and evaluating UM rates for UM 1, Elements B–H.

Note: This FAQ has been updated to remove references to UM Accreditation and BHA. For these products, refer to the Frequently Asked Question released in October 2026: https://www.ncqa.org/FAQs/?faq=000026313

Applicable standards: 

  • Health Plan Accreditation: UM 1, Elements B-H. 

FAQ ID #25919

This applies to the following Programs and Years:
HP 2026

10.15.2026 HEDIS MY 2027 Measure Retirements When will these measures be removed from HEDIS MY 2027 Volume 2?

The retired measures will be removed in the HEDIS MY 2027 Technical Specification Update release on March 31, 2027.

This applies to the following Programs and Years:
HEDIS MY 2027

9.15.2026 Use of HEDIS for PHM 2, Element A Can an organization use HEDIS measures to meet PHM 2, Element A?

Although HEDIS measures may reflect data from multiple sources, organizations must provide evidence demonstrating how the required data sources listed in the factors are integrated. Presenting HEDIS measure results alone does not demonstrate this integration.

Applicable standards:
  • Health Plan Accreditation – PHM 2, Element A
  • Behavioral Health Accreditation – PHM 2, Element A

FAQ ID #26220

This applies to the following Programs and Years:
HP 2026|BHA 2026

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What Measures Will I See in This Format NCQA is updating the structure of the narrative measure specifications for a subset of measures for HEDIS MY 2028, what measures are in this subset?

NCQA is finalizing the subset of measures that will be released in the updated format for MY 2028. Additional information will be provided before publication of the HEDIS MY 2028 Volume 2 specifications.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Revised Narrative Language and Measure Interpretation What should organizations do if the updated narrative language appears different from how the organization currently implements a measure?

The updated specification structure is intended to organize and align information with its FHIR-based digital equivalent and is not intended to change current reporting expectations. Organizations should continue following existing HEDIS reporting guidance and audit requirements.

If questions arise regarding a specific measure or implementation scenario, NCQA welcomes questions or comments through My NCQA, utilizing the MY 2028 Preview: Measure Specification Enhancements option within the 'General Content Area' dropdown under the HEDIS option within the 'Product/Program Type' dropdown.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Requirements for adoption of Digital HEDIS or FHIR-based reporting Do these updates mean that organizations must move to Digital HEDIS or FHIR-based reporting?

No. Traditional HEDIS reporting remains supported. The updated structure introduces terminology and structure that align with FHIR-based digital measures, but it does not require organizations to adopt Digital HEDIS or change their current reporting approach. Organizations may continue using their existing reporting methods while gaining visibility into how those specifications align with future digital quality measurement models.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Impacts to Rates or Trending Will the updated specification structure affect performance rates, measure results or historical trending?

No. Because the updates do not change measure intent, calculation logic, reporting requirements or audit expectations, NCQA does not anticipate an impact on performance results or historical trending. Organizations should continue reporting using the same processes they use today.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: Any Changes to Systems or Reporting Processes Will systems, workflows or reporting processes need to be updated because of these changes?

No. Organizations can continue using their current systems, reporting processes, workflows and operational practices. The updates do not introduce new reporting requirements or require changes to existing implementations. The updated structure is designed to help organizations that choose to pursue digital quality measurement in the future, while preserving current reporting expectations.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What to Expect What changes will I notice in the updated specification structure?

Organizations may notice:
•    More detailed descriptions of data sources.
•    Terminology aligned with the FHIR® data model.
•    Timing and status language that aligns with FHIR®-based digital measures.
•    A connection between narrative specifications and digital measure specifications.

The updated structure is intended to help organizations understand how existing narrative specifications align with their digital equivalents. It is not intended to change reporting requirements for current HEDIS submissions.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS® MY 2028 Measure Specification Structure Changes: The Why Why is NCQA updating the structure of the narrative measure specifications for a subset of HEDIS MY 2028 measures?

NCQA is continuing its efforts to support organizations in the transition to digital quality measurement. The MY 2028 updates are non-substantive, structural changes to select narrative measure specifications. These updates create a connection between the narrative specification and its FHIR®-based digital equivalent while maintaining current reporting and audit practices. Organizations that are not pursuing Digital HEDIS can continue their current reporting approach without modification.

This applies to the following Programs and Years:
HEDIS MY 2028

8.31.2026 HEDIS MY 2028 Measure Specification Structure Changes: What Not to Expect What aspects of HEDIS reporting remain the same?

The specification structure updates do not change:
•    Measure intent.
•    Calculation logic.
•    Reporting requirements.
•    Data element reporting requirements.
•    Audit expectations.
•    Existing workflows and operational processes.
•    Performance rates or trending assumptions.

Organizations can continue using the same codes, data sources, timing guidance, workflows and audit practices they rely on today.

This applies to the following Programs and Years:
HEDIS MY 2028