Quality Matters

Peter Robertson 

Senior Director, Practice Transformation, California Quality Collaborative

Kevin Masci 

Senior Director of Clinical Affairs, Omada Health

Brandee Hicks

Patient Representative & Public Health Researcher

In this episode of Quality Matters, Rachel Harrington, NCQA’s Senior Product Strategist is the guest host for an engaging discussion with Peter Robertson, Senior Director of Practice Transformation at the California Quality Collaborative, Kevin Masci, Senior Director of Clinical Affairs at Omada Health, and Brandee Hicks, a patient representative and public health researcher. Together, they explore what it takes for digitally enabled wellness and condition management solutions to truly improve health outcomes—and what […]

Karen Johnson

Vice President, Practice Advancement, American Academy of Family Physicians (AAFP)

Jeff Sitko

Assistant Vice President, Product Management, NCQA

This episode of Quality Matters examines primary care’s evolving role, and features Karen Johnson of the American Academy of Family Physicians and Jeff Sitko of NCQA.  Karen and Jeff outline primary care’s distinguishing focus on patient relationships, the strain on the primary care workforce and technology’s promise to ease burdens. The discussion connects the dots […]

Rupa Valdez, PhD

Professor, University of Virginia

Liz Ryder


Assistant Director, Product Management, NCQA

Polina Lissin

Senior Healthcare Analyst, NCQA

This episode of Quality Matters features Rupa Valdez, Professor at the University of Virginia; Polina Lissin, NCQA Senior Healthcare Analyst; and Elizabeth Ryder, NCQA Assistant Director of Product Management. Together, they unpack the meaning of disability in health care, the importance of self-identification and how NCQA is working to improve outcomes for people with disabilities. […]

Misty Milby

Vice President, Clinical Business Development, Everlywell

Claire Mendelson

Product Manager, NCQA

This episode of Quality Matters features Misty Milby, VP of Clinical Business Development at Everlywell, and Claire Mendelson, Product Manager at NCQA. To illuminate what makes virtual care safe, effective and sustainable, Misty and Claire unpack NCQA’s new Virtual Care Accreditation program. They explore five essential standards that define excellence in virtual primary and urgent […]