FAQ Directory: Long-Term Services and Supports Distinction for Health Plans

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10.15.2019 Telemedicine Practitioners and Organizations Telemedicine providers are included in the scope of organizational providers in CR 7, Element A, as well as within the scope of credentialing in CR 1–CR 6. If telemedicine practitioners are credentialed under CR 1–CR 6, are they (or the company arranging care they provide) subject to assessment of organizational providers under CR 7?

It depends. If telemedicine practitioners are credentialed under CR 1–CR 6, organizations are not required to also assess the telemedicine organization under CR 7, but if telemedicine practitioners are not credentialed under CR 1–CR 6, the telemedicine organization must be assessed under CR 7.
 

HP 2020