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FAQ Directory: Long-Term Services and Supports (LTSS)

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8.20.2018 Where can I find information to help me get started with LTSS Accreditation?

8.20.2018 What other organizations have earned LTSS Accreditation?

Over sixty organizations have earned NCQA Accreditation of Case Management for LTSS. See the NCQA Report Card for a directory of accredited organizations.

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8.20.2018 What is the price for this Accreditation?

Pricing is based on multiple factors. Obtain full pricing information by submitting a request through My NCQA.

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8.20.2018 What is the process for earning Accreditation?

The first step to earning accreditation is a discussion with an NCQA program expert. Purchase and review the program resources, conduct a gap analysis and submit your online application.

Align your organization’s processes with the standards. NCQA conducts the survey and determines your accreditation status within 30 days of the final review.

See a step-by-step process.

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8.20.2018 Where can I find the LTSS Accreditation Standards and Guidelines?

8.20.2018 What organizations are eligible?

Organizations in operation for at least 6 months and coordinate LTSS are eligible for accreditation; for example:

  • Area Agencies on Aging.
  • Aging and Disability Resource Centers.
  • Centers for Independent Living.
  • Other home and community-based organizations.
  • Health plans that coordinate LTSS that do not provide medical/behavioral health benefits.
  • Case management organizations.
  • Other organizations that coordinate LTSS.

 
NCQA-Accredited MBHOs or health plans that offer comprehensive medical benefits and manage LTSS are not eligible for this accreditation but can earn LTSS Distinction.

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