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11.16.2012 Race/Ethnicity Diversity of Membership The note below table RDM-C-1/2/3 indicates that the "Unknown" category includes only members for whom the organization has not sought direct or indirect race/ethnicity information. If an organization sought this information but could not obtain it from the member, is this included in the "Unknown" category?

Yes. The Unknown category should be used in cases when the organization did not obtain race/ethnicity information using the direct or indirect data collection method or did not receive a "Decline" response. If the plan attempted to collect the information and the member gave a "Decline" response, the member is counted in the Direct Data Collection percentages (because the plan asked about the members race/ethnicity and received a response). The plan receives credit for attempting to collect the information, even though the member refused to provide it.

HEDIS 2013