FAQ Directory

Here are some of the most frequently asked questions about NCQA’s various programs. If you don’t see what you are looking for in one of the entries below, you can  ask a question through My NCQA.

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12.17.2025 Medicaid CAHPS Component Selection As a Medicaid plan, I can choose to be scored on Adult CAHPS or Child CAHPS. Why can’t I change my selection?

Your CAHPS Component selection was made in the HOQ, which closed in February and was confirmed during Plan Confirmation in May. It is final and cannot be modified.

This applies to the following Programs and Years: