NCQA Public Comment Now Open:
2027 Updates Patient-Centered Medical Home (PCMH) and Wellness and Condition Management (New Program)

All comments must be submitted through My NCQA by 11:59 p.m. ET on April 17, 2026.

NCQA invites stakeholders to review and provide feedback on proposed updates to 2027 Patient-Centered Medical Home (PCMH) Recognition and to a new program, Wellness and Condition Management.

What Is Public Comment?

Public comment participants from across the health care ecosystem—including consumers—submit feedback directly to NCQA about proposed updates to our programs.

Public comment is an important part of standards development: It helps ensure that updates are clearly written, feasible and relevant, and that they align with the needs of organizations across the health care landscape.

About Proposed Updates

2027 PCMH Recognition

NCQA proposes updates to criteria in the Care Management concept:

  • CM 01: Identifying Patients for Care Management. Revise expectations for how pediatric practices identify patients who might benefit from care management.
  • CM 02: Monitoring Patients for Care Management. Revise the required number of care plans reviewed by NCQA to better scale with the size of practices.
  • CM 04: Person-Centered Care Plans. Revise the minimum requirements for documentation in care plans.
  • CM 07: Patient Barriers to Goals. Retire the criterion and incorporate its expectations into CM 04.

Read More About These Updates:

Wellness and Condition Management—2026 Draft Updates

Proposed updates modernize and streamline the current Wellness and Health Promotion program to create a new Wellness and Condition Management program. This modular program includes required core standards and up to two modules:

  • Core Standards evaluate organizational transparency, data exchange and integration, privacy and confidentiality, participant rights and responsibilities, population assessment, accessible services and measurement of program outcomes.
  • Health Assessment Module evaluates an organization’s ability to conduct comprehensive health assessments that inform interventions.
  • Digitally Enabled Engagement Module evaluates an organization’s capability to deliver personalized, interactive support that promotes healthy behaviors and reduces member risk.

The modules share common core standards that emphasize measurement of outcomes and member engagement.

Read More About These Updates:

Upcoming Webinar

Register now to join our March 18 webinar at 2 p.m. ET to learn about the proposed new program and the latest PCMH updates.

Comment Submission Instructions

About Public Comment

The public comment system is integrated with NCQA’s single sign-on platform. If you have access to any system listed below, you can use the same credentials to log in and submit comments:

  • Interactive Data Submission System (IDSS).
  • Health Organization Questionnaire (HOQ).
  • Download Center.
  • Recognition Program Online Application.
  • Quality Compass®.

Note: If you use the Forgot Password feature, you will change your password for all NCQA systems to which you have access.

If you don’t have access to any system listed, click Create Account and complete the entire form. Retain the password for your records.

How to Comment

Submit all comments through NCQA’s public comment website. NCQA does not accept comments via mail, email or fax.

  1. Go to https://my.ncqa.org/.
  2. Once logged in, click to select Public Comments.
  3. Click Add Comment.
  4. Select the name of the organization you are submitting comments for.
  5. In the box labeled WCM 2027 Public Comment or PCMH 2027 Public Comment, click the Instructions link to view public comment materials, including instructions and proposed measure specifications.
  6. Click Take Survey.
  7. Review the survey description and instructions, then click the Begin.
  8. Answer the questions you would like to provide feedback on. You are not required to comment on every item; required questions will be marked with a red asterisk.
    1. For support type questions, select your support option (i.e., Support with no proposed changes, Support if the following change made, Do not support).
      Note:If you chose Do Not Support, include the reason in the text box. If you chose Support if the following change made, enter the suggested changes in the text box.
    2. Answer any additional questions in the section and enter relevant comments in the associated text boxes.
      Note: Text boxes allow up to 50,000 characters.
  1. Click Next at the bottom of the page. Repeat step 8 for each page.
    Note: Use the Back button if you would like to change any of your responses.
  1. On the final page, click Submit.

All comments must be submitted through My NCQA by 11:59 p.m. ET on April 17, 2026.

Sign in to Comment

QUESTIONS?

Contact NCQA Customer Support at 888-275-7585, Monday–Friday, 8:30 a.m.–5:00 p.m. (ET).

HEDIS® is a registered trademark of the National Committee for Quality Assurance.
Quality Compass® is a registered trademark of the National Committee for Quality Assurance (NCQA).

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