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| Topic | Update Highlights |
| Policies and Procedures | Section restructured |
| Policies and Procedures | Addition of language regarding Corrective Action Plans |
| KM 06 | Addition of Sexual Orientation and Gender Identity as required topics of data collection. Added requirement that data be direct collection. |
| KM 06 | Added requirement that data be direct collection. |
| PM 19 | New elective criterion regarding person-driven outcomes. |
| Appendix 2 – Glossary | Added “Age as a Vulnerability” |
ALL 2019
