Start to Finish PCMH Recognition 

Is your practice eligible for PCMH recognition?

Order the free Online Program Specific Application account. This application will collect your information; it’s also where you sign program agreements. Create an account for one or more practice sites and for future Add-On and Renewal Surveys.

Is your practice eligible for PCMH recognition?

Does your practice provide care at three or more sites? If so, you might be a Multi-Site Practice and could be eligible for a streamlined recognition process

Is your practice eligible for PCMH recognition?

Questions? Review the Multi-Site FAQs and the Multi-Site process, Multi-site process guide and additional Multi-Site Resources.

Is your practice eligible for PCMH recognition?

Training sessions The NCQA PCMH Standards and Guidelines discuss the requirements for earning NCQA Recognition. NCQA conducts free, live training sessions to help you achieve the best possible survey results. You can also download and listen to a recorded training session or attend one of NCQA’s  frequent seminars across the country. You may attend as often as you need to.

Is your practice eligible for PCMH recognition?

Transforming your practice into a medical home takes time. Depending on your practice’s current capabilities, you may need 3–12 months to complete the process and produce the required PMCH 2014 documentation. Although NCQA evaluates your efforts, we cannot provide consulting. For a list of NCQA-Certified PCMH Content Experts, refer to our directory. For other questions, refer to our FAQ's.

Is your practice eligible for PCMH recognition?

Free training sessions: Now that you have transformed your practice, you are ready to report your efforts for recognition. Use NCQA’s Interactive Survey System (ISS) software to document how you meet PCMH 2014 requirements. Download and listen to our recorded training sessions at your convenience.

Is your practice eligible for PCMH recognition?

Purchase your license for the electronic ISS Survey Tool ($80), and document each practice’s medical home features. NCQA also reviews and scores your practice in the ISS. Download and read the current Clarifications on PCMH Policies and Standards.

Is your practice eligible for PCMH recognition?

Submit and pay for your Online Application, before you submit your ISS Survey Tool. NCQA reviews your application and notifies you in 1–5 business days that your application is linked to your ISS Survey Tool. Click pricing schedule to review survey pricing.

Is your practice eligible for PCMH recognition?

After you receive the notification of application submission, you may submit the survey tool when it is complete.   

Is your practice eligible for PCMH recognition?

Review, scoring and making the recognition decision for each practice site occurs within 60 days of when NCQA receives your fully paid ISS Survey submission. 

Is your practice eligible for PCMH recognition?

You will receive e-mail notification from NCQA that your results are available at your ISS login screen.