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Video Library

NCQA produces videos to inform and illuminate the quality story. A few are just for fun.

Bon Ku, MD – Quality Talks 2018 Posted 11.13.2018

Maybe we’re looking in the wrong places and to the wrong professions for ideas on improving health care. Maybe the secret to high quality care won’t come from math and science, but from the arts and from architecture. Bon Ku is an emergency physician who is convinced that doctors need to think like designers.

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