FAQ Directory

Here are some of the most frequently asked questions about NCQA’s various programs. If you don’t see what you are looking for in one of the entries below, you can  ask a question through My NCQA.

Filter Results
  • Save

    Save your favorite pages and receive notifications whenever they’re updated.

    You will be prompted to log in to your NCQA account.

  • Email

    Share this page with a friend or colleague by Email.

    We do not share your information with third parties.

  • Print

    Print this page.

You are viewing a single FAQ from your previous search. Clear Search

expand all

4.01.2022 When do I need to add additional information about the measure performance?

Practices should submit an explanation when their performance falls below 80% for the following AR criteria: 
•    AR-AC 1: Timely Clinical Advice by Telephone
•    AR-AC 2:  Patient Visits with Clinician/Team
•    AR-CC 3 (Option): Lab and Imaging Test Tracking (2 rates)
•    AR-QI 1: Depression Screening and Follow-Up (if selected)
Practices should submit an explanation when their performance falls below 30% for the following AR criteria: 
•    AR-CC 4: Referral Tracking. 
If the practice does not submit an explanation, NCQA will contact the practice. 

ALL 2017