Video Library
NCQA produces videos to inform and illuminate the quality story. A few are just for fun.
Robert Pearl, MD – Quality Talks 2020 Posted 5.15.2020
“The biggest problem in American health care is us.” That’s how Dr. Robert Pearl, the longtime head of Kaiser Permanente, sums it up. “As patients, we wrongly assume the best care is dependent mainly on the newest medications, the most complex treatments, and the smartest doctors.” But why not build a better system, instead? And why not build it around the concept of prevention?
Dr. Pearl knows the current system’s failures all too well, professionally and personally: He lost his father from what he says was poor patient-clinician communication and subpar treatment plans. So, it should be no surprise he makes a passionate plea for shaking it all up in his best-selling book, Mistreated. In it, he explains why flawed perceptions are so common and how changes in structure, technology, financing and leadership could significantly lift quality outcomes.
In his latest incarnation as a Stanford professor, Pearl hopes to inspire students who will turn it all around. His pupils… and then payers, providers… and maybe us.
- 24:52
HEDIS Adult and Prenatal Immunization Measures
- 1:44:21
2019 SNP Approval Surveyor MOC Training 1-4
- 21:37
2019 ER Training
- 1:28:57
2019 SNP Approval Model of Care Training Elements 3-4
- 1:28:51
2019 SNP Approval Model of Care Training Elements 1-2
- 1:20:01
2019 Healthcare Organization Questionnaire Presentation
- 1:22
Digital Quality Summit 2018 Recap
- 26:54
Patient-Centered Specialty Practice/Oncology Medical Home Preview
- 14:40
2018 Digital Quality Summit: Charles Jaffe’s Welcome