Start to Finish PCSP Recognition
Take the first step by ordering a free Online Program Specific Application account.
This application will collect your information; it’s also where you sign program agreements. Create an account for one or more practice sites and for future Add-On and Renewal Surveys.
Does your practice provide care at three or more sites? If so, you might be a Multi-Site Practice and could be eligible for a streamlined recognition process.
Questions? Review the Multi-Site process.
Training sessions The NCQA PCSP Standards and Guidelines discuss the requirements for earning NCQA Recognition. NCQA conducts free, live training sessions to help you achieve the best possible survey results. You can also download and listen to a recorded training session or attend one of NCQA’s frequent seminars across the country. You may attend as often as you need to.
Transforming your practice into a medical home takes time. Depending on your practice’s current capabilities, you may need 3–12 months to complete the process and produce the required PCSP documentation. Although NCQA evaluates your efforts, we cannot provide consulting. Here is a list of FAQs.
Free training sessions: Now that you have transformed your practice, you are ready to report your efforts for recognition. Use NCQA’s Interactive Survey System (ISS) software to document how you meet PCSP requirements. Download and listen to our recorded training sessions at your convenience.
Purchase your license for the electronic ISS Survey Tool ($80), and document each practice’s medical home features. NCQA also reviews and scores your practice in the ISS. Download and read the current Clarifications on PCSP Policies and Standards.
Submit and pay for your Online Application, before you submit your ISS Survey Tool. NCQA reviews your application and notifies you in 1–5 business days that your application is linked to your ISS Survey Tool. Click pricing schedule to review survey pricing.
After you receive the notification of application submission, you may submit the survey tool when it is complete.
Review, scoring and making the recognition decision for each practice site occurs within 60 days of when NCQA receives your fully paid ISS Survey submission.
You will receive e-mail notification from NCQA that your results are available at your ISS login screen.