Improve Patient-Centered Access

PCMHs emphasize the use of health information technology and after-hours access to improve overall access to care when and where patients need it.

  • One study found PCMH practices rapidly increase office visits relative to non-patient-centered clinics, with 163 more office visits per 1,000 members per year.1
    Another study found PCMHs patients had 77.5 more primary care visits and 17.3 fewer ambulatory-care sensitive specialist visits per 1,000 patients per month.2

 

1 Chu L., M. Tu, Y. Lee, J.N. Sayles and N. Sood. 2016. “The Impact of Patient-Centered Medical Homes on Safety Net Clinics.” American Journal of Managed Care.
http://www.ajmc.com/journals/issue/2016/2016-vol22-n8/ the-impact-of-patient-centered-medical-homes-on-safety-net-clinics

2 Friedberg, M.W., M.B. Rosenthal, R.M. Werner, K.G. Volpp, E.C. Schneider. 2015. “Effects of a Medical Home and Shared Savings Intervention on Quality and
Utilization of Care.” Journal for the American Medical Association Internal Medicine. http://archinte.jamanetwork.com/article.aspx?articleid=2296117