NCQA Survey Readiness Packages

The NCQA Accreditation Survey Readiness Packages are a comprehensive set of resources to help organizations prepare for an NCQA Accreditation or Evaluation Survey.

The Packages

Choose your survey package

The materials included in these packages will help better prepare your organization to meet the program's requirements, prepare for survey success, and access additional resources and education that will help you along the way.

Accreditation New Customer

Digital Health Engagement Readiness Package

What's included

  • Targeted Education - (1 seats in 2 courses)
    • DHE 101: Digital Health Engagement Foundations. This self-paced module serves as a primer for Digital Health Engagement Accreditation. Through this course, learners will comprehend the background and landscape of the digital health market.
    • DHE 201: Implementing Digital Health Engagement Accreditation. Through this course, learners will comprehend the requirements defined by the NCQA policies and procedures.
  • Standards and Guidelines for relevant Standards Year (licensed access for a single user). Outlines standards and features in-depth explanations and examples of how to meet the standards, accreditation scoring guidelines and points, and accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included.
  • Policy Fact Sheets
  • Guidelines for Successful Survey Tip Sheet.
  • Program Crosswalk - detailed crosswalk between Wellness and Health Promotion (WHP) elements and Digital Health Engagement Accreditation
  • Exclusive Town Halls Access to live Q&A with NCQA experts (up to 2x/year)
  • Interactive Review Tool (IRT) Access (optional for New Customers)
Starting at $6,000
Accreditation New Customer

Health Plan Accreditation

What's included

  • Targeted Education - 2 seats in 2 courses
    • The Fundamentals of Health Plan Accreditation (60 minutes, Introductory/Refresher course)
    • HPA Standards and Guidelines Updates (held live / recorded each year on Standards & Policy changes for relevant Standards Year)
  • Standards and Guidelines for relevant Standards Year (2 - 4 users)
  • Policy Fact Sheets for quick reference on more frequently changing standards such as Quality Management and Improvement, Utilization Management and Credentialing/Recredentialing
  • Guidelines for Successful Survey Tip Sheet
  • Town Halls access to live Q&A with NCQA experts (up to 2x/year)
  • Interactive Review Tool (IRT) Access (optional for New Customers)
Starting at $5,100
Accreditation Renewing

Health Plan Accreditation

What's included

  • Targeted Education - 2 seats in 3 courses
    • The Fundamentals of Health Plan Accreditation (60 minutes, Introductory/Refresher course)
    • HPA Standards and Guidelines Updates (held live / recorded each year on Standards & Policy changes for relevant Standards Year)
    • Accreditation Readiness: Sustaining Performance Between Surveys
  • Standards and Guidelines for relevant Standards Year (2 - 4 users)
  • Policy Fact Sheets for quick reference on more frequently changing standards such as Quality Management and Improvement, Utilization Management and Credentialing/Recredentialing
  • Guidelines for Successful Survey Tip Sheet
  • Town Halls access to live Q&A with NCQA experts (up to 2x/year)
  • Interactive Review Tool (IRT) Access (2-4 users)

Resources conveniently packaged as part of your renewal process.

Renewing customers should directly contact their Applications and Scheduling Account Representative (ASAR) or their NCQA Account Executive to proceed with Accreditation renewal.
Accreditation New Customer

Health Outcomes & Community-Focused Care

What's included

  • Standards and Guidelines for relevant Standards Year (access for 2-4 users)
  • Targeted Education - 4 seats in 1 comprehensive course
    • Your Guide to Accreditations in Health Outcomes and Community-Focused Care: Standards Year 2026
  • Town Halls offering live access to Q&A with NCQA experts (up to 4x/year)
  • Gap Analysis Tool
  • Interactive Review Tool (IRT) Access (add-on for new customers with additional fee)

This Readiness Package includes content for Accreditations in Health Outcomes and Community-Focused Care.

Starting at $2,500
Accreditation Renewing

Health Outcomes & Community-Focused Care

What's included

  • Standards and Guidelines for relevant Standards Year (access for 2-4 users)
  • Targeted Education - 4 seats in 1 comprehensive course
    • Your Guide to Accreditations in Health Outcomes and Community-Focused Care: Standards Year 2026
  • Town Halls offering live access to Q&A with NCQA experts (up to 4x/year)
  • Gap Analysis Tool
  • Interactive Review Tool (IRT) Access
Renewing customers should directly contact their Applications and Scheduling Account Representative (ASAR) or their NCQA Account Executive to proceed with Accreditation renewal.
Accreditation New Customer

Utilization Management

What's included

  • Targeted Education - (2 seats in 2 courses)
    • NCQA Fundamentals for Utilization Management. This self-paced module serves as a primer for Utilization Management Accreditation. Through this course, learners will comprehend the requirements defined by the NCQA policies and procedures. Releases in August 2025
    • NCQA Accreditation in Utilization Management. This is a comprehensive explanation of updates and changes to Utilization Management Accreditation. NCQA surveyors and staff guide learners through requirement updates and their implications.
  • Standards and Guidelines for relevant Standards Year (licensed access for a single user).
  • Policy Fact Sheet for quick reference on more frequently changing standards.
  • Guidelines for Successful Survey Tip Sheet.
  • Exclusive Town Halls access to live Q&A with NCQA experts (up to 2x/year).
  • Interactive Review Tool (IRT) Access (add-on optional purchase for New Customers).
Starting at $1,200
Accreditation Renewing

Utilization Management

What's included

  • 2 seats in 2 UM-focused courses
  • Standards & Guidelines
  • Policy Fact Sheet & Tip Sheet
  • Town Halls — live Q&A (up to 2×/year)
  • Interactive Review Tool (IRT) — included
Renewing customer? Reach out to your Account Executive to add this to your next renewal.
Accreditation New Customer

Behavioral Health Accreditation

What's included

  • Targeted and self-paced education (2 seats included)
    • Navigating the NCQA Accreditation Journey
    • Self-Assessment Resource
    • NCQA Behavioral Health Accreditation: A Comprehensive Guide Through the Standards
  • Standards and Guidelines for relevant Standards Year (2–4 users)
  • Policy fact sheets for quick reference
  • Guidelines for a successful survey tip sheet
  • Town halls with live Q&A access to NCQA experts
  • Interactive Review Tool (IRT) access (optional)
Accreditation Renewing

Behavioral Health Accreditation

What's included

  • Targeted education and key resources to support transition to updated standards
  • Policy fact sheets and FAQ resources
  • Guidelines and best practices for survey readiness
  • Town halls with NCQA experts
  • Select tools and resources to support ongoing accreditation success
Recognition New Customer

PCMH Evaluation Readiness Packages

Prepare for NCQA Patient-Centered Medical Home (PCMH) Recognition with guided support, practical tools and targeted education. These packages help organizations understand requirements, assess readiness and move forward with confidence.

What's included

  • Targeted Education - 2 seats per course
    • PCMH education courses (introduction and advanced)
    • Annual Reporting webinar
  • Standards and Guidelines for relevant Standards Year (2-4 users)
    • Self-assessment tool
    • Record review workbook
    • Quality Measurement & Improvement workbook
    • Corporate Credit Transition Shared Credit Table
    • Suggested Path for Recognition
    • Suggested Plan - Pediatrics
    • Distinction in BH Integration (Appendix 4)
    • PCMH Annual Reporting Requirements to Sustain Recognition (PY)
    • Goals and Actions workbook
    • PCMH Distinction in BH Integration Annual Reporting Requirements to Sustain (PY)
  • RP Policy fact sheets for quick reference (FAQ page)
  • Guidelines for Successful survey tip sheet
  • Resource guide for PCMH
  • Office hours with live Q&A with NCQA experts
  • Sample documentation (Ex: care plans)
  • How to submit a PCS case
  • QPASS FAQs (videos)
Bundled Price $4,150
Recognition Renewing

PCMH Evaluation Readiness Packages

Prepare for NCQA Patient-Centered Medical Home (PCMH) Recognition with guided support, practical tools and targeted education. These packages help organizations understand requirements, assess readiness and move forward with confidence.

What's included

  • Targeted Education - 2 seats per course
    • Annual Reporting webinar
  • RP Policy fact sheets for quick reference (FAQ page)
  • Guidelines for Successful survey tip sheet
  • Resource guide for PCMH
  • Office hours with live Q&A with NCQA experts
  • Sample documentation (Ex: care plans)
  • How to submit a PCS case
  • QPASS FAQs (videos)
  • Standards and Guidelines (if needed) for additional cost

(standards and guidelines are not included)

Bundled price $595

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