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Data and Reports

NCQA makes its data available for purchase by health plans, provider organizations and researchers to better understand key metrics in evaluating quality improvement and cost. Learn more about NCQA data products below.

Quality Compass

Quality Compass is an indispensable tool used for selecting a health plan, conducting competitor analysis, examining quality improvement and benchmarking plan performance. Provided in this tool is the ability to generate custom reports by selecting plans, measures, and benchmarks (averages and percentiles) for up to three trended years. Results in table and graph formats offer simple comparison of plans’ performance against competitors or benchmarks.


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PCMH Benchmark File

For the first time, NCQA is releasing benchmarking data on its PCMH applications. These data are now available for researchers looking to utilize statistical data points to gain industry insights or key quality improvement areas to facilitate data-driven decision making.

The PCMH Benchmark file is founded on two decades of experience researching and measuring health care quality. Data are obtained through the 2011 NCQA PCMH Recognition program, the most widely used PCMH evaluation program in the United States. The file aggregates a broad number of data points gathered from NCQA-Recognized practice submissions and lets you see pass rates on standard, element and factor scores.

The PCMH Benchmark file allows data segmentation along several parameters:

  • Organization Benchmark (HHS, National, State).
  • Specialty (All, Family Practice Only, Internal Medicine Only, Pediatrics Only).
  • PCMH Level (Overall, Level 1 or 2, Level 3).
  • Practice Ownership (FQHC/CHC, Hospital/Health System/Health Plan, Military, Other Practice Association, Physician-Owned [<5 Providers, >=5 Providers]).


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Publication Resources

Online Ordering
Quick, easy and secure. Once your order is received, you will receive a confirmation email with detailed information about your order.

Policies and Discounts
This includes the publications order form, return/exchange policy, shipping, discount and other publication-related information.

Policy Updates
Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

Resource Library
NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.

Customer Support
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