For patients to receive the best care possible, organizations responsible for that care must be aware of and be sensitive to their populations’ racial, cultural and language differences.
NCQA Distinction in Multicultural Health Care identifies organizations—health plans, MCOs, MBHOs, wellness and population health organizations and others—that lead the market in providing culturally and linguistically sensitive services, and working to reduce health care disparities.
NCQA awards Distinction in Multicultural Health Care to organizations that meet or exceed standards in providing culturally and linguistically appropriate services (CLAS). NCQA evaluates how well an organization complies with standards for:
- Collecting race/ethnicity and language data.
- Providing language assistance.
- Cultural responsiveness.
- Quality improvement of CLAS.
- Reduction of health care disparities.
Get started today. Fill out the form to the right and an NCQA representative will be in touch.