FAQ Directory: Distinction in Multicultural Health Care

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8.29.2013 NCQA Complaint Review Process Does the Authorization NCQA receives from the complainant permit the organization to release information to NCQA and NCQA to the organization?

Yes. Release of information to the organization by NCQA and the organizations release of information to NCQA is covered. The organization is not required to seek subsequent release from the member/complainant because the authorization form covers both entities. However, the organization is free to seek their own authorization should they choose to do so.

MHC 2013