Marketplace Benchmarking Data
NCQA collects clinical data for the Quality Rating System (QRS) under contract for CMS, but does not collect or report Marketplace data for any other purpose.
Published CMS guidance (https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/QualityInitiativesGenInfo/Downloads/QRS-and-QHP-Enrollee-Experience-Survey-Technical-Guidance-for-2016-V20.pdf) states (page 19, Section 8, Quality Rating Information Preview Process), “The proof sheets will include benchmark information for measure results and an associated definition/rationale for any invalid/non-numeric results (e.g., NR).”
You can e-mail the Exchange Operations Support Center Help Desk at CMS_FEPS@cms.hhs.gov or phone 855-267-1515 if you have questions about benchmarks for Marketplace QRS data. Reference “Marketplace Quality Initiatives (MQI)-QRS” in the subject line.