Health Center Coaching Pilot (Health Centers)

Health Center Coaching Pilot (Health Centers)

Health Center Coaching Pilot

Health Center Coaching Pilot

The Health Center Coaching Pilot funds short-term technical assistance to health centers that lack patient-centered medical home (PCMH) recognition by providing the resources and additional payments to NCQA PCMH Certified Content Experts (CCE’s) who will partner with health centers to begin the process of a Transforming Review. The Health Center Coaching Pilot Program is funded by Health Resources and Services Administration (HRSA).

You are invited to participate in the Pilot Program and work with a PCMH CCE to begin the process of an NCQA PCMH Transforming Review. Health centers are responsible for choosing a CCE from this list, securing an approved Notice of Intent (NOI) from HRSA, and attesting that coaches supported you in key pilot milestones.

Each selected CCE must meet and maintain eligibility requirements for the duration of the Pilot Program. The Pilot Program is expected to run from June 13, 2022, through November 20, 2022. A limited number of spots are available.

PCMH Recognition helps health centers provide the best quality of care for patients. With the patient at the center of care, Recognized centers develop streamlined workflows and adopt a team-based approach that can lead to improved quality of care, increased patient and staff satisfaction and reduced costs. To find out more, download the NCQA PCMH Toolkit for Health Centers. You may be eligible to receive additional financial support from HRSA to cover the cost of your Transforming Review. To qualify for this support, you must fila a Notice of Intent (NOI) with the agency. (Refer to the HRSA webpage for information on the NOI process.) NCQA cannot guarantee inclusion in the pilot program.

Pilot Participation Interest Form

Complete this form to let NCQA know which health centers you will participate in the pilot with.

"*" indicates required fields

Health Center Address*
Who will complete attestation
Who will complete attestation
If you'd like assistance choosing a CCE, please see Pilot Support below.

Learn More About This Pilot

Coaches Responsibilities

Coaches (CCEs) partnering with a health center, will support the health center in conducting a self-assessment and gap analysis of the health center’s readiness for NCQA PCMH Recognition, preparing an action plan to identify activities or work needed for the health center to meet PCMH requirements, assisting the health center to enroll in the NCQA PCMH Recognition Program, and scheduling the first Virtual Review with the health center. Coaches are responsibly for supporting the health center to understand and abide by the policies and procedures for NCQA’s PCMH Recognition Program and NCQA’s web-based tools and systems.

Honoraria Payment

CCE’s will be paid up to a $6,000 honorarium for a health centers first site, and  up to $1,200 honorarium for each additional health center site. Honorarium to the CCEs will be paid in two installments of 50% each.

The first installment will be paid upon a health center’s enrollment in the NCQA Q-PASS System and the health center has attested that the following milestones have been completed with the support of the CCE, all of which must be completed on or before September 15, 2022:

  1. Self-assessment of health center with gap analysis for NCQA PCMH requirements.
  2. Action plan to identify needed activities to meet NCQA PCMH requirements.
  3. Schedule of activities, including first Virtual Review, to meet the program timeline.

The second installment will be paid upon the health center’s confirmation that the first Virtual Review has been scheduled which must occur no later than 90 days post enrollment, and on or before November 20, 2022.

Payments will be made directly to CCE’s unless you direct payment to your employer. If you are an employee of the health center, NCQA will send payment the health center to help off-set its costs. Except for the honorarium payments described above, no other expenses or costs will be reimbursed by NCQA.

Health Center Eligibility

To participate in the pilot, health centers must be HRSA-sponsored Health Center who does not currently have PCMH recognition. Additionally, Health centers are responsible for:

  • Securing an approved Notice of Intent (NOI) from HRSA. (Refer to the HRSA webpage for information on the NOI process or watch a recent training on securing an NOI.)
  • Selecting an eligible CCE
  • Attesting that key pilot milestones have been completed with the support of the CCE, all of which must be completed on or before September 15, 2022. NCQA will send attestations after we receive the Pilot Participation Interest Form.

Health Centers Next Steps

We are excited for you to participate in the Pilot Program and begin your work with a PCMH CCE to begin the process of an NCQA PCMH Transforming Review. The pilot will only run from June 13, 2022, through November 20, 2022 so we encourage to get started right away by taking the below steps:

  1. Secure an approved Notice of Intent (NOI) from HRSA. (Refer to the HRSA webpage for information on the NOI process or watch a recent training on securing an NOI.)
  2. Select an eligible CCE. Please let us know if there is a CCE that you would like to work with that is not on this list by emailing us at hrsapcmhinitiative@ncqa.org.
  3. Attest that key pilot milestones have been completed with the support of the CCE, all of which must be completed on or before September 15, 2022. NCQA will send attestations after we receive the Pilot Participation Interest Form.
  4. The final step is to schedule your first Virtual Review. Your coach will support you in this final step of the pilot.

Pilot Support

Please ask us how we can help you by emailing us at hrsapcmhinitiative@ncqa.org