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SUMMARY:Continuous QI & DEI – Better Knowing and Managing Patients
DESCRIPTION:About this Webinar Training\n\nCost: $149\nCourse Type: Live 
 Webinar\nDate: Wednesday\, April 12\, 2023\; 2:00-3:30pm 
 ET\nCourse Expires: April 12\, 2024\nContinuous QI & DEI – 
 Better Knowing and Managing Patients How much we know about 
 our patients determines the quality of care we provide. 
 Social determinants of health (SDOH) and other factors make 
 up 70% of patient’s overall outcomes. Patient Centered 
 Medical Home (PCMH)- Knowing and Managing Patients concept 
 can be used as a foundation to incorporate SDOH\, diversity\, 
 equity\, and inclusion components in with practice workflows\, 
 and EMRs to drive reports and offer focus areas for quality 
 improvement.  \n During this session we will use PCMH as a 
 foundation to introduce diversity\, equity\, and inclusion 
 through knowing and managing patients\, and continuous 
 quality improvement. \nWhat You Will Learn\n\nAfter 
 successful completion of this activity\, learners will be 
 able to: \nRealize criteria in PCMH Knowing and Managing 
 Patients.  Utilize a comprehensive health assessment to 
 gather SDOH. Identify how Knowing and Managing patients can 
 impact whole person care and drive positive outcomes related 
 to health equity.  Leverage the EMR for workflows\, and data 
 sharing for continuous QI and education. Related 
 Content:\nNCQA Health Innovation Summit\, October 23-25\, 
 2023. \nGaylord Palms Resort and Convention 
 Center\nOrlando\, Florida\nWho Should 
 Attend\n\nCCE'sConsultantsPrimary Care TeamsPractice 
 ManagersHealth PlansPhysiciansNursesPAsFaculty\n\n\nKelsey 
 Keith\, BSPH\, PCMH CEC \nKelsey Keith is the Patient 
 Centered Medical Home Program Manager for Northeast Georgia 
 Physician’s Group (NGPG). In her role she manages all NCQA 
 programs for NGPG including Patient Centered Medical Home 
 (PCMH)\, Diabetes Recognition Program (DRP)\, and Patient 
 Centered Connected Care (PCCC). In addition to managing NCQA 
 programs Kelsey champions Patient Experience across the 
 ambulatory care clinics and is responsible for directing the 
 Patient Advisory Groups each month. She has nine years of 
 experience in practice transformation and has led and 
 sustained more than sixty ambulatory clinics in achieving 
 Patient Centered Medical Home\, twentysix clinics achieving 
 DRP\, and seven Urgent Care Clinics maintaining PCCC. Kelsey 
 has a Bachelor of Science in Public Health from East 
 Carolina University and has been a CCE since July of 
 2014.\n\nJennifer Anglin\, MS\, CHES\, PCMH CCE\nJennifer 
 Anglin is a Manager of Recognition Policy at NCQA. Her 
 responsibilities include creation and maintenance of PCMH 
 resources and providing support to practices going through 
 transformation or annual review. Prior to NCQA\, Jennifer 
 worked for Purdue University by assisting practices 
 throughout the state of Indiana on quality improvement and 
 research projects as well as supporting them to meet 
 Medicaid's Promoting Interoperability program and Medicare's 
 MIPS program. Jennifer's professional interests include 
 health policy\,\, research\, and education. She has a 
 particular interest in social determinants of health and the 
 behavioral health aspect of Patient-Centered Medical 
 Homes.\nJennifer holds a BA in secondary education from 
 Valparaiso University and a master's degree in health 
 science from Indiana State University. Jennifer is a 
 Certified Health Education Specialist and has been an NCQA 
 Patient-Centered Medical Home Certified Content Expert (PCMH 
 CCE) since 2013.\nContinuing Education\n\n\nIn support of 
 improving patient care\, the National Committee for Quality 
 Assurance is jointly accredited by the Accreditation Council 
 for Continuing Medical Education (ACCME)\, the Accreditation 
 Council for Pharmacy Education (ACPE)\, the American Nurses 
 Credentialing Center (ANCC) to provide Interprofessional 
 Continuing Education for the healthcare team.  \nThis 
 activity was planned by and for the healthcare team\, and 
 learners will receive 1.0 Interprofessional Continuing 
 Education (IPCE) credit for learning and change. 
  \n \nThis educational activity is approved for a maximum 
 of 1.0 AMA PRA Category 1 Credit™\, and 1.0 nursing 
 contact hours. \nThis live course grants 2.0 required 
 Continuing Education Unit (CEU) points for PCMH Certified 
 Content Experts.  \n* Please note – You must attend 
 the entire program to be eligible for total number of 
 contact hours.\nDisclosure of Relevant Financial 
 RelationshipsThe National Committee for Quality Assurance 
 (NCQA) endorses the Standards of the Accreditation Council 
 for Continuing Medical Education which specify that sponsors 
 of continuing medical education activities and presenters at 
 and planners for these activities disclose any relevant 
 financial relationships either party might have with 
 commercial companies whose products or services are 
 discussed in educational presentations.\nFor sponsors\, 
 relevant financial relationships include large research 
 grants\, institutional agreements for joint initiatives\, 
 substantial gifts\, or other relationships that benefit the 
 institution.  For presenters or planning committee members\, 
 relevant financial relationships include the receipt of 
 research grants from a commercial company\, consultancies\, 
 honoraria\, travel\, or other benefits\, or having a 
 self-managed equity interest in a company\; or having an 
 immediate family member or partner with such a 
 relationship.\nDisclosure of a relationship is not intended 
 to suggest or condone bias in any presentation but is made 
 to provide participants with information that might be of 
 potential importance to their evaluation of a 
 presentation.\nRelevant financial relationships exist with 
 the following companies/organizations:\nFaculty:\nKelsey 
 Keith: None\nJennifer Anglin: None\nAdditional Planning 
 Committee Members:\nKelsey Keith: None\nJennifer Anglin: 
 None\nOsman Ahmed: None\nTracelyn Thigpen: None\nAshley 
 Turner: None\n\n This program was developed in part by NCQA 
 staff.\nThis program received no commercial support.\n 
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