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SUMMARY:Advanced Credentialing: Achieving Performance Excellence
DESCRIPTION:About this Webinar Training\n\nCost: $690\nDay 1:  March 
 30\, 2022 12:30pm-4:00pm (EST).\nDay 2: March 31\, 2022 
 12:30pm-4:00pm (EST).\nAdvanced Credentialing: Achieving 
 Performance ExcellenceThroughout this two-part interactive 
 course\, participants are guided in addressing critical 
 performance implications for credentialing. This applied 
 course offers strategies and lessons learned aimed to help 
 professionals define\, plan\, and achieve excellence in 
 credentialing. To optimize the learning experience\, this 
 course blends open forum discussions\, peer-learning\, 
 breakout group activities\, and lecture with live 
 Q&A. \nCourse topics are not exclusive to NCQA requirements 
 but are applicable to NCQA requirements for both Health Plan 
 Accreditation (HPA) and Credentialing Accreditation. 
 Participants are expected to have a working knowledge of 
 credentialing. \nNotes:\n•    All participants of the 
 live session will receive a copy of the recording and 
 presentation. The recording and presentation will also be 
 made available as an “On-Demand” course.\n•    Each 
 attendee must register as a unique participant\, as required 
 by the NCQA Terms of Use.\n Group Training? \nTo inquire 
 about group training rates\, complete our online 
 form. \nKey Topics \n•    Credentialing Committee 
 Oversight\n•    Non-Discrimination in Credentialing and 
 Recredentialing\n•    Practitioner Directories and 
 Member Materials-Ensuring Accuracy\n•    Ongoing 
 Monitoring\n•    Delegation Issues\nBenefits and 
 Resources\n•    Presentation Slides\n•   
  Recording of Live Session\n•    Live Q&A\n•   
  Scenarios for Applied Learning\n•    Perspective from 
 Former NCQA Staff\nWhat You Will Learn\n\n•    Identify 
 policies and procedures important to the credentialing 
 process.\n•    Explain the impact policies and 
 procedures have NCQA surveys.\n•    Define attributes of 
 exemplar criteria for credentialing.\n•    Evaluate 
 characteristics of a credentialing committee.\n•   
  Discuss the NCQA requirements for ongoing monitoring.\nWho 
 Should Attend\n\n   Clinicians\, Directors\, Managers\, 
 Specialists\, and Coordinators   Consultants\, Contractors\, 
 Delegates\, and Vendors   Health Plans and Managed Care 
 Organizations   State Officials   Professionals in 
 Compliance or Risk Management   Professionals in Quality 
 Assurance/Improvement or Performance 
 MeasurementFaculty\n\nVeronica Locke\, MHSAVeronica Locke\, 
 MHSA is a process consultant with the Health Care Service 
 Corporation (HCSC) in Dallas\, Texas. Prior to joining HCSC\, 
 Veronica was a consultant for The Mihalik Group\, providing 
 healthcare-related consulting services.  Her areas of 
 expertise include quality assessment and improvement\; 
 credentialing\; delegation\; disease 
 management accreditation/certification\; population health 
 management\; multicultural health care. \n \nVeronica is 
 the former Senior Manager of Accreditation Policy for the 
 National Committee for Quality Assurance. She was actively 
 involved in the development and maintenance of the standards 
 and guidelines of NCQA's Accreditation and Certification 
 programs\, specifically Health Plan\, Disease Management and 
 Multicultural Health Care Distinction programs. As a member 
 of the Policy team\, one of her major responsibilities was to 
 serve as a content champion when providing policy 
 clarifications and trainings internally and externally. She 
 received her Bachelor of Science Degree in Public Health 
 from the University of Maryland\, College Park and her Master 
 of Health Systems Administration Degree from Georgetown 
 University in Washington\, DC.\nContinuing Education\n\nThis 
 live course grants 4.0  Continuing Education Unit (CEU) 
 points for PCMH Certified Content Experts.  \n* Please 
 note – You must attend the entire program to be eligible 
 for total number of contact hours.\n \n
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