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SUMMARY:Advanced Delegation: Maintaining Successful Relationships
DESCRIPTION:About this Webinar Training\n\nCost: $670.00\nDay 1: May 
 18\, 2021\, 12:30 pm - 4:30 pm (ET)\nDay 2: May 19\, 2021\, 
 12:30 pm - 4:30 pm (ET)\nAdvanced Delegation: Establishing 
 and Maintaining Successful RelationshipsThe purpose of this 
 course is to elevate the level of understanding and 
 agreement between health plans and delegates in order to 
 promote a successful relationship. Participants are expected 
 to have a working knowledge of Delegations standards for 
 Health Plan Accreditation (HPA). Stakeholders who are new to 
 HPA Standards are encouraged to complete the introductory 
 course "Explaining HPA Standards for Delegation" prior to 
 attending this workshop.\nNote: Each individual must 
 register as a unique participant. For inquires regarding 
 group training rates\, please complete our online form.\nIf 
 you are unable to attend this live session\, register here 
 for the upcoming OnDemand course.\nWhat You Will 
 Learn\n\nConstruct a strategy to maintain or enhance a 
 successful delegation relationship.Evaluate how to prepare 
 and present delegation information for an NCQA 
 survey.Demonstrate understanding of content and attributes 
 for delegation agreements.Critique scenarios for effective 
 delegation management. Exchange pragmatic practices 
 pertaining to delegation and the delegation process.In 
 addition to the learning objectives\, the scope of the agenda 
 includes the following:\nDelegation Overview.Oversight 
 Functions.Delegation Agreements.Providing Member Data to the 
 Delegate(s).Relationship Building in Delegation.Preparing 
 for an NCQA Survey.Who Should Attend\n\nThis course is 
 geared towards directors\, manager\, specialists\, 
 coordinators\, consultants\, contractors\, and other 
 professionals\, who have been a stake in the scope of work 
 for:\nAccreditation and Quality AssuranceCase Management and 
 Utilization ManagementCompliance and RegulationContracting 
 and ProcurementCredentialing and Provider 
 RelationsPerformance and Quality ManagementPopulation Health 
 ManagementRisk ManagementFaculty\n\n\nVeronica Locke\, 
 MHSAVeronica Locke is a consultant for The Mihalik Group\, 
 providing healthcare-related consulting services. Her areas 
 of expertise include quality assessment and improvement\; 
 Credentialing\; Delegation\; Disease Management\; 
 Accreditation/Certification\; Population Health Management\; 
 Multicultural Health Care.\nVeronica is the former Senior 
 Manager of Accreditation Policy for the National Committee 
 for Quality Assurance. She was actively involved in the 
 development and maintenance of the standards and guidelines 
 of NCQA's  Accreditation and Certification programs\, 
 specifically Health Plan\, Disease Management and 
 Multicultural Health Care Distinction programs. As a member 
 of the Policy team\, one of her major responsibilities was to 
 serve as a content champion when providing policy 
 clarifications and trainings internally and externally.\nShe 
 received her Bachelor of Science Degree in Public Health 
 from the University of Maryland\, College Park and her Master 
 of Health Systems Administration Degree from Georgetown 
 University in Washington\, DC.\nContinuing Education\n\nThis 
 is a non AMA PRA Category 1 CreditTM\, AAPA Prescribed 
 Credit\, ANA CNE\, APA\, ACPE and ASWB ACE activity. \n
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