About the Program
This two-day seminar is designed for organizations undergoing their first NCQA survey or those that have new staff managing the survey process. Presentations will provide an overview of the intent and requirements of all the 2010 Health Plan and MBHO standards and a high-level overview of the Interactive Survey System.
Participants will receive a copy of the 2010 Health Plan Accreditation Standards and Guidelines OR the 2010 MBHO Accreditation Standards and Guidelines
Note: Organizations that have experience with the ISS but need a refresher are encouraged to also attend the November 20 “Preparing for an NCQA Survey Using the Interactive Survey System: A Hands-On Workshop.”
Seminar Hours: 8:30 a.m. - 4:30 p.m. on November 18th and 8:30 a.m. – 4:45 p.m. on November 19th.
Registration is from 8:10 a.m. - 8:30 a.m. on November 18.
Continental breakfast and lunch will be served on both days.
At the completion of this seminar, you will be able to:
- Describe NCQA and the accreditation survey process for health plans, including file review
- Explain the rationale for NCQA’s Health Plan Accreditation Standards
- Describe the impact of HEDIS measures in accreditation
- Identify how to prepare for the NCQA Accreditation survey process, including a high-level overview of the Interactive Survey System
Program Agenda