October 16, 2009 | Washington, D.C.

October 30, 2009 | Las Vegas

About the Program

Designed for those who are already familiar with NCQA Health Plan accreditation standards, this program was developed and will be taught by NCQA Surveyors. NCQA depends on these health care experts as its representatives in reviewing an organization's compliance with the current standards. 
 
Faculty will review changes to health plan standards that will be implemented in 2010, including future expectations around Culturally and Linguistically Appropriate Services (CLAS); as well as explore challenging standards from a surveyor’s viewpoint.  Interactive learning techniques will be used to help guide participants in understanding how to comply with standards within the context of their own organizations. Discussions will include what is expected when the use of multiple data sources are required in addition to how to document compliance in a clear and concise manner while using the Interactive Survey System (ISS).   

Participants will receive a copy of the 2010 Health Plan Accreditation Standards and Guidelines OR the 2010 MBHO Accreditation Standards and Guidelines.

Seminar Hours: 8:30 a.m. - 4:30 p.m.
Registration is from 7:45 a.m. - 8:30 a.m.
Continental breakfast and lunch will be served.

Upon completion of this seminar, participants will be able to:

• Prepare for an NCQA accreditation survey under the 2010 health plan accreditation standards
• Use the Interactive Survey System (ISS) effectively to demonstrate how you’ve met the standards in a clear and concise manner
• Recognize areas in the file review that can be challenging
• Describe future NCQA initiatives that will impact health plans

October 16 Agenda
October 30 Agenda

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You’re invited!  The 2009 Recognizing Innovation in Multicultural Health Care Awards Event – October 15.

NCQA, supported by The California Endowment, will be hosting their fourth annual Recognizing Innovation in Multicultural Health Care awards event on October 15, 2009, to recognize health plans that have implemented initiatives to improve culturally and linguistically appropriate services and reduce health care disparities. 

These awards highlight and recognize health plans for their exemplary efforts and demonstrated effectiveness in promoting cultural competence and addressing the health care needs of diverse members.  Through these awards, NCQA hopes to advance efforts to improve multicultural health care and eliminate health care disparities. This event will provide a forum for the recognition, dissemination and collaboration of efforts to address CLAS and other disparities-related issues.

Awardees will showcase their award-winning initiatives at a poster session and reception beginning at 4:30 p.m., and will be followed by dinner and presentation of awards at 6 p.m.  Dr. Garth Graham, Deputy Assistant Secretary for Minority Health in the Office of Minority Health at the Department of Health and Human Services, will provide the keynote address.

The event is free to attend and open to all, though you must RSVP to CLASAwards@ncqa.org by October 1. For more information, please visit www.ncqa.org/clas.aspx.

Date, Location, Hotel Information & Seminar Fees

October 16, 2009-- Washington, D.C.

Registration Fees:
Early Bird Discount Fee: $650 on or before September 14
Regular Fee: $795 after September 14.

October 16 Location:
The Westin City Center
1400 M Street NW
Washington, D.C. 20005
(800) 937-8461

Room Rate:
$245 Single or Double on or before September 14
Space and room rate are subject to availability. Early reservations are strongly recommended.

October 20, 2009-- Las Vegas

Registration Fee:
Early Bird Discount Fee: $650 on or before September 25.
Regular Fee: $795 after September 25.

October 30 Location:
The Venetian Resort Hotel
3355 Las Vegas Blvd. South
Las Vegas, NV 89109
(877) 283-6423

Room Rate:
$229 single or double on or before September 25
Space and room rate are subject to availability. Early reservations are strongly recommended.

Continuing Education

NCQA is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NCQA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

The National Committee for Quality Assurance designates this educational activity for a maximum of 6.25 AMA PRA Category 1 Credits^TM.  Physicians should only claim credit commensurate with the extent of their participation in the activity.

This educational activity is approved for 6.3 nursing education contact hours.

* Please note – You must attend the entire program to be eligible for total number of contact hours.