2009 HEDIS Performance Measures

What performance measures must plans report?

2009 HEDIS Measures Required as Part of the NCQA Accreditation Process for Commercial Health Plans

  • Antidepressant Medication Management
  • Appropriate Treatment for Children With Upper Respiratory Infection
  • Appropriate Testing for Children With Pharyngitis
  • Avoidance of Antibiotic Treatment in Adults With Acute Bronchitis 
  • Breast Cancer Screening 
  • Cervical Cancer Screening 
  • Childhood Immunization Status (Combination 2) 
  • Cholesterol Management for Patients With Cardiovascular Disease (LDL-C Screening only) 
  • Colorectal Cancer Screening (new for 2009)
  •  Comprehensive Diabetes Care-Screening (Eye Examination, LDL-C Screening, HbA1c Testing, Nephropathy Monitoring) 
  • Comprehensive Diabetes Care - HbA1c Poorly Controlled (>9.0%)
  • Controlling High Blood Pressure 
  • Flu Shots for Adults Ages 50-64 (new for 2009)
  • Follow-Up After Hospitalization for Mental Illness  
  • Medical Assistance With Smoking Cessation (Advising Smokers to Quit Only)
  • Persistence of Beta-Blocker Treatment After a Heart Attack 
  • Prenatal and Postpartum Care (Both Rates) 
  • Use of Appropriate Medications for People With Asthma  
  • Use of Imaging Studies for Low Back Pain 
  • Use of Spirometry Testing in the Assessment and Diagnosis of COPD (new for 2009)
  • Claims Processing
  • Customer Service
  • Getting Care Quickly
  • Getting Needed Care
  • How Well Doctors Communicate
  • Rating of All Health Care
  • Rating of Health Plan
  • Rating of Personal Doctor
  • Rating of Specialist Seen Most Often

2009 HEDIS Measures Required as Part of the NCQA Accreditation Process for Medicare Health Plans

  • Annual Monitoring for Patients on Persistent Medications 
  • Antidepressant Medication Management   
  • Breast Cancer Screening 
  • Cholesterol Management for Patients With Cardiovascular Conditions (LDL-C Screening only)
  • Colorectal Cancer Screening (new for 2009)
  • Comprehensive Diabetes Care (Eye Examination, LDL-C Screening, HbA1c Testing, Nephropathy Monitoring) 
  • Comprehensive Diabetes Care - HbA1c Poorly Controlled (>9.0%) 
  • Controlling High Blood Pressure 
  • Flu Shots for Older Adults 
  • Follow-Up After Hospitalization for Mental Illness 
  • Glaucoma Screening in Older Adults 
  • Medical Assistance With Smoking Cessation (Advising Smokers to Quit Only) 
  • Osteoporosis Management in Women Who Had a Fracture 
  • Persistence of Beta-Blocker Treatment After a Heart Attack 
  • Pneumonia Vaccination Status for Older Adults 
  • Use of High-Risk Medications in the Elderly
  • Use of Spirometry Testing in the Assessment and Diagnosis of COPD (new for 2009) 
  • Getting Care Quickly 
  • Getting Needed Care 
  • How Well Doctors Communicate 
  • Rating of All Health Care 
  • Rating of Health Plan 
  • Rating of Personal Doctor 
  • Rating of Specialist Seen Most Often

2009 HEDIS Measures Required as Part of the NCQA Accreditation Process for Medicaid Health Plans

  • Antidepressant Medication Management 
  • Appropriate Treatment for Children With Upper Respiratory Infection 
  • Appropriate Testing for Children With Pharyngitis 
  • Avoidance of Antibiotic Treatment in Adults With Acute Bronchitis 
  • Breast Cancer Screening 
  • Cervical Cancer Screening 
  • Childhood Immunization Status 
  • Cholesterol Management for Patients With Cardiovascular Conditions (LDL-C Screening only) 
  • Comprehensive Diabetes Care (Eye Examination, LDL-C Screening, HbA1c Testing, Nephropathy Monitoring) 
  • Controlling High Blood Pressure 
  • Follow-Up After Hospitalization for Mental Illness 
  • Comprehensive Diabetes Care - HbA1c Poorly Controlled (>9.0%)  
  • Medical Assistance With Smoking Cessation (Advising Smokers to Quit Only) 
  • Persistence of Beta-Blocker Treatment After a Heart Attack 
  • Prenatal and Postpartum Care 
  • Use of Appropriate Medications for People With Asthma  
  • Use of Imaging Studies for Low Back Pain 
  • Use of Spirometry Testing in the Assessment and Diagnosis of COPD (new for 2009)
  • Customer Service 
  • Getting Care Quickly 
  • Getting Needed Care 
  • How Well Doctors Communicate 
  • Rating of All Health Care 
  • Rating of Health Plan 
  • Rating of Personal Doctor 
  • Rating of Specialist Seen Most Often


Health Plan Report Card

How does your Health Plan rate?

  • FAQs

    New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.

  • Policy Clarification Support (PCS)

    If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here.

  • Policy Updates & Supporting Documents

    Policy updates and supporting documents include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

© Copyright 2010, NCQA. All Rights Reserved.
National Committee for Quality Assurance     1100 13th Street, NW, Suite 1000, Washington, DC 20005
Telephone: 202/955-3500 | Fax: 202/955-3599 | Customer Support: 888/275-7585