Web-based On Demand

PCMH Certified Content Experts: Click here to access NCQA Academy and the learner accessible activities for your maintenance of certification courses. 

Certification: Where Do I Fit In? UMCR Credentialing Certification

This 90-minute program is designed for the new and seasoned participant preparing for the NCQA-Certification process. It provides an overview of NCQA UMCR Credentialing Certification requirements, focuses on preparing for a Survey and learning how to read a Credentialing Certification standard.

Click here to view the webinar.

Certification: Where Do I Fit In? Credentialing Verification Organization: (CVO)

This 90-minute program is designed for the new and seasoned participant preparing for the NCQA-Certification process. It provides an overview of NCQA Credentialing Verification Organization Certification requirements, focuses on preparing for a Survey and learning how to read a CVO Certification standard.

Click here to view the webinar.

Certification: Where Do I Fit In? UMCR Utilization Management

This 90-minute program is designed for the new and seasoned participant preparing for the NCQA-Certification process. It provides an overview of NCQA UMCR Utilization Management Certification requirements, focuses on preparing for a Survey and learning how to read a Credentialing Certification standard.

Click here to view the webinar. 

Guide to Quality Improvement Using the Chlamydia Screening HEDIS Measure: Webinar Series

NCQA, in collaboration with Partnership for Prevention and the National Chlamydia Coalition, developed this three-part webinar series designed to provide participants with a guide to improve the quality of care and services using the chlamydia screening HEDIS measure. Experts provide information on the specifics of the HEDIS measure and also share practical information to include resources and tools to address common barriers experienced using this measure. Each session features case studies presented by colleagues in the field.
View one or all of the following sessions:

What’s New with Chlamydia Screening?: Measure, Specifications and Performance
At the conclusion of session 1, you will learn:

  1. Provide an overview of current epidemiology of chlamydia screening and treatment recommendations
  2. Describe chlamydia screening HEDIS specifications and national performance
  3. Identify programs that include chlamydia screening as a core requirement, including accreditation and incentive programs

Session 1: https://www.pathlms.com/ncqa/courses/895

Quality Improvement: The Path to Improving Chlamydia Screening HEDIS Rates
At the conclusion of session 2, you will learn:

  1. Distinguish between quality assurance and quality improvement
  2. Review the quality improvement cycle
  3. Use quality improvement methods to identify common barriers to chlamydia screening at the plan, practice and patient level: provide incentives and motivators for addressing these barriers
  4. Identify best practices that have successfully addressed barriers

Session 2: https://www.pathlms.com/ncqa/courses/898

Tools to Address Preserving Confidentiality, Providing Services to Adolescents and Talking with Parents
At the conclusion of session 3, you will be able to:

  1. Review laws and policies governing confidentiality of sensitive services
  2. Discuss options for maintaining confidentiality with explanation of benefits and billing
  3. Discuss specific tools for clinics and providers to become adolescent friendly
  4. Provide examples of tools and tips for talking with parents
  5. Identify educational materials and resources that health plans may use for patients, parents, and providers

Session 3: https://www.pathlms.com/ncqa/courses/900 

Performance Improvement CME

National Committee for Quality Assurance (NCQA) Quality Improvement Connection is an educational resource and gateway to CME Performance Improvement (PI) activities. PI activities are structured, long term processes by which physicians can use performance measures to retrospectively assess care in their practice, apply these measures prospectively over a useful interval of time, and re-evaluate their performance.


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The National Committee for Quality Assurance (NCQA) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. 

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NCQA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

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Education Resources

  NCQA provides electronic copies of seminar materials (slides, resources, etc.) to attendees before an event.

One week before a seminar or workshop, registered attendees will receive an e-mail with a link and instructions for accessing electronic presentation slides, handouts and reference materials. Materials can be printed in advance or downloaded onto a laptop, tablet or smartphone to view during the seminar or workshop.

Remember to download your materials ahead of time!

To find out more about our e-Material, read our FAQs.

Policies and Discounts This includes the printable registration form; substitutions, transfers/credits and cancellation policies as well as other education policies and discount information.

Publications and Products View all NCQA publications and products, including HEDIS manuals, Accreditation standards and NCQA newsletters.

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