The National Committee for Quality Assurance (NCQA), whose mission is to improve the quality of health care, is seeking an Accreditation Manager.
Job Description
The Accreditation Manager will perform the functions of the Accreditation Survey Coordinator role, manage the survey process to prepare customers and survey team members for surveys, adjudicate customer inquiries pertaining to surveys, conduct accreditation and certification surveys, review preliminary survey results for accuracy and completeness, and respond to customer comments on the preliminary survey results. In support of this role, Accreditation Managers are actively involved in developing policies and procedures for accreditation, including the development of new standards and refinement of existing standards. Accreditation managers also serve as a product champion, gaining special expertise in at least one product.
Duties and Responsibilities
This person will prepare for and conduct survey conference calls, adjudicate survey-specific customer inquiries and communicate pertinent information to survey teams and customers as needed.
In addition, the Accreditation Manager conducts NCQA Accreditation and Certification surveys, conducts thorough and accurate review of health plans based on NCQA Accreditation and Certification standards, completes assigned standards in a timely manner, provides clear and rational written justifications of findings using the web-based ISS survey tool, and participates in the on-site survey review.
Qualifications
3-5 years related experience. Experience working in, or with, a managed care organization.
Education:
Masters degree
Skills:
Decision making, diplomacy, discipline, team management, critical analysis, writing and other communication skills, ability to work under pressure and be deadline oriented