The 2012 Health Plan Standards and Guidelines and Survey Tool are effective July 1, 2012.
Standards and Guidelines for the Health Plans
Web-based version includes Medicare Advantage. This publication features in-depth explanations and examples of how to meet the standards, accreditation scoring guidelines and points, accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included. Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool. 2012 Health Plan Standards and Guidelines Item #:10352-100-12 Price: $300 2012 Health Plan Standards and Guidelines e-pub 2012 Health Plan Standards and Guidelines Web-based publication 2011 Health Plan Standards and Guidelines Item #:10352-100-11 Price: $320 2011 Health Plan Standards and Guidelines e-pub 2011 Health Plan Standards and Guidelines Web-based publication
Survey Tool for the Accreditation of Health Plans
The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for accreditation must complete the Survey Tool and submit it to NCQA to begin the survey process.
2012 HP Survey Tool (Effective 7/1/12 - ) 2011 HP Survey Tool (Effective 7/1/11 - 6/30/12)
Application for Health Plan Accreditation This application provides all materials required to apply for an NCQA survey and includes pricing information, policies and procedures and the survey agreement.
2012 Health Plan and MA Application (Effective 7/1/12 - ) Item # 10013-150-12 Price: Free 2012 HP Corporate Application (Effective 7/1/12 - ) Item #: 10012-151-12 Price: Free
2011 Health Plan and MA Application (Effective 7/1/11 - 6/30/12) Item # 10013-150-11 Price: Free 2011 HP Corporate Application (Effective 7/1/11 - 6/30/12) Item #: 10012-151-11 Price: Free
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This includes the publications order form, return/exchange policy, shipping, discount and other publication-related information.
Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.
NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.
Questions? Need Help? Customer Support is available Monday - Friday, 8:30 - 5:00 ET at (888) 275-7585.