Health Plan Publications

The 2012 Health Plan Standards and Guidelines and Survey Tool are effective July 1, 2012.

2011 HP SGs Cvr formatted.jpgStandards and Guidelines for the Health Plans

Web-based version includes Medicare Advantage.

This publication features in-depth explanations and examples of how to meet the standards, accreditation scoring guidelines and points, accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool.

2012 Health Plan Standards and Guidelines
Item #:10352-100-12
Price: $300

2012 Health Plan Standards and Guidelines e-pub 

2012 Health Plan Standards and Guidelines Web-based publication 

2011 Health Plan Standards and Guidelines
Item #:10352-100-11
Price: $320

2011 Health Plan Standards and Guidelines e-pub 

2011 Health Plan Standards and Guidelines Web-based publication 

Survey Tool for the Accreditation of Health Plans

The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for accreditation must complete the Survey Tool and submit it to NCQA to begin the survey process.

2012 HP Survey Tool  (Effective 7/1/12 - )

2011 HP Survey Tool  (Effective 7/1/11 - 6/30/12)
 

 

Application for Health Plan Accreditation

This application provides all materials required to apply for an NCQA survey and includes pricing information, policies and procedures and the survey agreement.

2012 Health Plan and MA Application
(Effective 7/1/12 - )
Item # 10013-150-12
Price: Free

2012 HP Corporate Application
(Effective 7/1/12 - )
Item #: 10012-151-12
Price: Free

2011 Health Plan and MA Application
(Effective 7/1/11 -  6/30/12)
Item # 10013-150-11
Price: Free

2011 HP Corporate Application
(Effective 7/1/11 -  6/30/12)
Item #: 10012-151-11
Price: Free

  • Online Ordering

    Quick, easy and secure. Once your order is received, you will receive a confirmation email with detailed information about your order.

  • Policies and Discounts

    This includes the publications order form, return/exchange policy, shipping, discount and other publication-related information.

  • Policy Updates

    Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

  • Resource Library

    NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.

  • Customer Support

    Questions? Need Help? Customer Support is available Monday - Friday, 8:30 - 5:00 ET at (888) 275-7585.

© Copyright 2011, NCQA. All Rights Reserved.
National Committee for Quality Assurance     1100 13th Street, NW, Suite 1000, Washington, DC 20005
Telephone: 202/955-3500 | Fax: 202/955-3599 | Customer Support: 888/275-7585