PO Certification Evaluation Options

POs that seek certification must select Evaluation Options (QI, UM, CR) for which they wish to be certified; however, all POs are surveyed against the following core standards.

Agreement and Collaboration With Health Plans [HPs] (PO 1)
Confidentiality Policies (PO 2)

To be eligible for certification for a specific Evaluation Option, the PO must perform all functions associated with each standard in the chosen option.  NCQA determines on an individual basis when a standard or element within a standard does not apply.

2008 Evaluation Options

A Summary of What NCQA Looks for When It Reviews a PO

Note:  Some standards from other NCQA programs are not part of PO Certification; therefore, standard numbers and categories may vary between products. 


PO Report Card

View the Physician Organization Certification Report Card.

NCQA Policy Support

  • FAQs

    New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.

  • Policy Clarification Support (PCS)

    If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here.

  • Policy Updates & Supporting Documents

    Policy updates and supporting documents include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

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