MBHO Accreditation Levels

MBHOs can earn the following NCQA Accreditation status levels based on their performance against NCQA's Standards and Guidelines.

Full Accreditation: NCQA awards its highest accreditation status of Full Accreditation to organizations that meet or exceed NCQA standards and have excellent programs for quality improvement and consumer protection.

One-Year Accreditation
: NCQA awards a status of One-Year Accreditation to organizations with well-established programs for quality improvement and consumer protection and which meet most NCQA standards. Organizations are given recommendations for improvement and are resurveyed in one year to determine qualification for Full Accreditation.

Provisional Accreditation
: NCQA awards a status of Provisional Accreditation to organizations that meets some, but not all, of NCQA's basic requirements for consumer protection and quality improvement.

Denied Accreditation:
NCQA denies Accreditation to organizations that did not meet NCQA’s requirements during the Accreditation Survey.


MBHO Report Card

How does your Managed Behavioral Healthcare Organization rate?

NCQA Policy Support

  • FAQs

    New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.

  • Policy Clarification Support (PCS)

    If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here.

  • Policy Updates & Supporting Documents

    Policy updates and supporting documents include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

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