Additional Publications and Products

State of Health Care Quality Report

Produced annually since 1997, the State of Health Care Quality Report is the most thorough analysis and interpretation of the major performance trends in managed care over the past year. The report looks at clinical quality and member satisfaction information based on HEDIS and CAHPS® data submitted by hundreds of health plans across the country. Included within the report are national and regional performance averages and benchmarks on measures ranging from childhood immunization rates to satisfaction with choice of doctors. The report explains the significance of any changes in these benchmarks and trends.

This report is also available at no cost online.

2011 State of Health Care Quality Report (print edition)
Item #80010-100-11
Price: $60   
 

2010 State of Health Care Quality Report (print edition)
Item #80010-100-10
Price: $60

Health Care Quality Improvement Studies In Managed Care Settings–Design And Assessment: A Guide For State Medicaid Agencies
Originally developed for state Medicaid agencies, this manual presents a framework for designing, implementing, and evaluating focused quality improvement studies of health care services. It reviews basic concepts of quality assessment, quality assurance and quality improvement and presents a 10-step approach to study design and implementation with studies of mammography, childhood immunizations, prenatal care and diabetes. Bibliography included.

Health Care Quality Improvement
Item # 40011
Price: $75
(Published 1994)

Insights for Improvement: Advancing COPD Care Through Quality Measurement

This Insights for Improvement publication examines the potential of two effectiveness of care HEDIS® measures that promote improvements in COPD care. Strategies to initiate and maintain improvements in COPD care are provided for primary care providers, pulmonary specialists and those involved in managed care, including clinical pharmacists, case managers and disease managers. Initiatives to support these quality improvement efforts are also described for purchasers, including employers and other business groups.

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Insights for Improvement: Reducing Readmissions-Measuring Health Plan Performance

This Insights for Improvement publication provides a detailed look at  NCQA’s  Plan All-Cause Readmissions HEDIS® measure – from development to results – and explains why this measure is such an important tool to help  purchasers and health plans  improve care and reduce costs.