CVO Publications

Standards and Guidelines for the Certification of Credentials Verification Organizations (CVOs)
This publication outlines standards and features explanations and examples of how to meet the standards, scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool.

2013 CVO Standards and Guidelines
(Print edition)
Item #: 10451-200-13
Price: $200 

2013 CVO Standards and Guidelines (e-pub)  

2013 CVO Standards and Guidelines Web-based 

2010 CVO Standards and Guidelines
(Print edition)
Item #: 10451-200-10
Price: $180   

2010 CVO Standards and Guidelines (e-pub)

2010 CVO Standards and Guidelines Web-based  

Survey Tool for the Certification of Credentials Verification Organizations (CVOs)
The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for certification must complete the Survey Tool and submit it to NCQA to begin the survey process.

For web-based products, NCQA does not make any commitments with respect to the use or performance of the Software and Services with browsers other than Netscape 6.0 or higher, or MS Internet Explorer 5.5 or higher. Please review the license agreement for web-based tools prior to purchase.

2013 CVO Survey Tool (Effective 7/1/13 - ) 

2010 CVO Survey Tool (Effective 7/1/10 - 6/30/13 ) 

Application for the Certification of CVOs
This application provides all materials required to apply for an NCQA CVO Certification survey and includes pricing information, policies and procedures and the survey agreement.

2013 CVO Application
(Effective 7/1/13 - )
Item # 10824-150-13
Price: Free

CVO Application
(Effective 7/1/10 - 6/30/13)
Item # 10006-150-97
Price: Free

Accreditation User Group (AUG) Memberships

The AUG is a communication, learning and development platform for members to discuss updates to NCQA Accreditation and Certification products and their application to organizations. Members also have the opportunity to contribute to the enhancement of future products. Membership benefits include newsletters, discount vouchers and up-to-date technical information, as well as the inside track on standards development.

2014 AUG Package
The 2014 AUG membership year follows NCQA’s standards year, which runs July 1, 2013–June 30, 2014. For more information, click here. 

2014 AUG Package 
Item #10703-150-14
Price: $950