Note: The 2007 CVO Standards and Guidelines are effective July 1, 2007. Policy updates, changes and clarifications are available.

Standards and Guidelines for the Certification of Credentials Verification Organizations (CVOs)
 If you are preparing to become an NCQA-Certified CVO, the CVO Standards and Guidelines is an essential resource. This publication outlines standards and features explanations and examples of how to meet the standards, scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool.

2007 CVO Standards and Guidelines
Item # 10451-100-07
Price: $95

2007 CVO Standards and Guidelines e-pub

2007 CVO Standards and Guidelines Web-based

Survey Tool for the Certification of Credentials Verification Organizations (CVOs)
The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for certification must complete the Survey Tool and submit it to NCQA to begin the survey process.

Note: Use of the Survey Tool is required for organizations preparing for a survey.

For web-based products, NCQA does not make any commitments with respect to the use or performance of the Software and Services with browsers other than Netscape 6.0 or higher, or MS Internet Explorer 5.5 or higher. Please review the license agreement for web-based tools prior to purchase.

2007 CVO Survey Tool (Effective 7/1/07 -           )

Application for the Certification of CVOs
This application provides all materials required to apply for an NCQA CVO Certification survey and includes pricing information, policies and procedures and the survey agreement.

CVO Application
Item # 10006-150-97
Price: Free