Disease Management Publications

The 2014 DM Standards and Guidelines and Survey Tools are effective July 1, 2014.

Standards and Guidelines for Accreditation and Certification in Disease Management


This publication outlines standards and features explanations and examples of how to meet the standards, scoring guidelines, points and certification outcomes. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary when purchasing the Survey Tool.

For web-based products, NCQA does not make any commitments with respect to the use or performance of the Software and Services with browsers other than Netscape 6.0 or higher, or MS Internet Explorer 5.5 or higher. Please review the license agreement for web-based tools prior to purchase.

2014 DM Standards and Guidelines (Print edition)
Item #: 10400-100-14
Price: $260 

2014 DM Standards and Guidelines e-pub

2014 DM Standards and Guidelines Web-based 

2013 DM Standards and Guidelines (Print edition)
Item #: 10400-100-13
Price: $260 

2013 DM Standards and Guidelines e-pub

2013 DM Standards and Guidelines Web-based

Survey Tool for Accreditation and Certification in Disease Management

The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for accreditation/certification must complete the Survey Tool and submit it to NCQA to begin the survey process.

For web-based products, NCQA does not make any commitments with respect to the use or performance of the Software and Services with browsers other than Netscape 6.0 or higher, or MS Internet Explorer 5.5 or higher. Please review the license agreement for web-based tools prior to purchase.

2014 DM Survey Tool (Effective 7/1/14 - )

2013 DM Survey Tool (Effective 7/1/13 - 6/30/2014)

Technical Specifications for Disease Management

A required resource for anyone involved in collecting, calculating or submitting data for Disease Management (DM). This publication features the complete technical specifications for each measure, including all relevant data elements. It also includes general guidelines for data collection and reporting, as well as detailed instructions on how to perform the necessary calculations and guidelines for sampling.

2013 DM Technical Specifications e-pub

Disease Management Application
This application provides all materials required to apply for an NCQA DM survey and includes pricing information, policies and procedures and the survey agreement.

2014 DM Accreditation Application
(Effective 7/1/2014 - )
Item # 10400-150-13
Price: Free

2014 DM Certification Application
(Effective 7/1/2014 - )
Item # 10400-151-13
Price: Free

2013 DM Accreditation Application
(Effective 7/1/2013 - 6/30/2014)
Item # 10400-150-13
Price: Free

2013 DM Certification Application
(Effective 7/1/13 - 6/30/2014)
Item # 10400-151-13
Price: Free

Accreditation User Group (AUG) Memberships

The AUG is a communication, learning and development platform for members to discuss updates to NCQA Accreditation and Certification products and their application to organizations. Members also have the opportunity to contribute to the enhancement of future products. Membership benefits include newsletters, discount vouchers and up-to-date technical information, as well as the inside track on standards development.

2014 AUG Package
The 2014 AUG membership year follows NCQA’s standards year, which runs July 1, 2013–June 30, 2014. For more information, click here

2014 AUG Package 
Item #10703-150-14
Price: $950

Publication Resources

Online Ordering
Quick, easy and secure. Once your order is received, you will receive a confirmation email with detailed information about your order.

Policies and Discounts
This includes the publications order form, return/exchange policy, shipping, discount and other publication-related information.

Policy Updates
Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

Resource Library
NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.

Customer Support
Questions? Need Help? Customer Support is available Monday - Friday, 8:30 - 5:00 ET at (888) 275-7585.