NHP Publications
The 2011 NHP Standards and Guidelines are effective July 1, 2011.
Standards and Guidelines for the Accreditation of New Health Plans 
This publication outlines standards and features explanations and examples of  how to meet the standards, scoring guidelines and points, accreditation outcomes and reporting categories. Eligibility requirements, application information and policies and procedures are also included.

Note: Purchase of the Standards and Guidelines is not necessary if purchasing the survey tool.

2011 NHP Standards and Guidelines e-pub (Available August 2010)

2011 NHP Standards and Guidelines Web-based 

2010 NHP Standards and Guidelines e-pub   

2010 NHP Standards and Guidelines Web-based  

Survey Tool for the Accreditation of NHPs
The Survey Tool includes all information needed to prepare and submit materials for an NCQA survey. Organizations applying for accreditation/certification must complete the Survey Tool and submit it to NCQA to begin the survey process.

For web-based products, NCQA does not make any commitments with respect to the use or performance of the Software and Services with browsers other than Netscape 6.0 or higher, or MS Internet Explorer 5.5 or higher. Please review the license agreement for web-based tools prior to purchase.

2011 NHP Survey Tool (Effective 7/1/11 - )

2010 NHP Survey Tool (Effective 7/1/10 - 6/30/11 )

Application for the Accreditation of NHPs
This application provides all materials required to apply for an NCQA NHP Accreditation Survey and includes pricing information, policies and procedures and the survey agreement.

2011 NHP Application (Pre-order)
Item # 10096-150-11
Price: Free

NHP Application
Item # 10096-150-98
Price: Free

  • Online Ordering

    Quick, easy and secure. Once your order is received, you will receive a confirmation email with detailed information about your order.

  • Policies and Discounts

    This includes the printable order form, return/exchange policy, shipping, discount and other publication-related information.

  • Policy Updates

    Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS measures.

  • Resource Library

    NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.

  • Customer Support

    Questions? Need Help? Customer Support is available Monday - Friday, 8:30 - 5:00 ET at (888) 275-7585.

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