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Policy updates include important notifications regarding NCQA's Accreditation and Certification programs, as well as HEDIS® measures.
Corrections, clarifications and policy changes to the most recent Standards and Guidelines for all of NCQA's products. Learn More
National benchmarks and national and regional thresholds for HEDIS® measures and HEDIS/CAHPS® 5.0H survey results. Learn More
The HEDIS Measures for Accreditation 2019 scoring are listed in the memo below.
Health Plan Accreditation 2019
8/30 File Review Methodology
The Guidelines for Medical Record Documentation
Corrections, clarifications and policy changes to our stated Standards and Guidelines
FAQs New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions.
Policy Clarification Support (PCS) If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here