Phyllis Torda, Vice President, Strategic and Quality Solutions Group

Phyllis Torda is Vice President for Strategy and the Quality Solutions Group at the National Committee for Quality Assurance (NCQA). She leads NCQA’s strategic planning and is responsible for identifying and defining strategic opportunities for NCQA. In addition she heads NCQA’s Quality Solutions Group, which leverages NCQA’s expertise to meet the needs of agencies and organizations in both the public and private sectors. Current initiatives include promoting the use of electronic health records for performance measurement, strategies and methodologies for physician measurement and evaluating Medicare Special Needs Plans.

Previously Ms. Torda served as NCQA’s Vice President for Product Development. In that capacity she created programs for evaluating the quality of care provided by physicians and by organizations. These included the Patient-Centered Medical Home, Back Pain and Heart/Stroke Recognition Programs for physicians and accreditation and certification programs for disease management organizations. She also has been responsible for annual changes to NCQA’s accreditation programs for health plans.

Prior to coming to NCQA, Ms. Torda was Director of Health and Social Policy at Families USA, a consumer advocacy group focusing on health reform issues. Ms. Torda has worked for over 25 years on health policy issues, particularly those relating to vulnerable populations. She has completed all requirements except the dissertation for a Ph.D. in History from the University of Wisconsin (Madison).