NCQA produces The State of Health Care Quality Report every year to focus on key quality issues the United States faces and to drive improvement in the delivery of evidence-based medicine. This report documents performance trends over time, tracks variation in care and recommends quality improvements.
Thousands of consumers, health insurance executives, benefits managers, policy makers, academics, consultants and journalists read this report. More than 1,000 health plans voluntarily disclose the clinical quality, customer experience and resource use data that are the report's foundation. All data are rigorously audited. Consumer experience information is independently collected and verified.
We commend all the health plans that contributed data for this report, and for the commitment to accountability and quality improvement they show by disclosing their performance.
We appreciate your interest in these topics and we welcome your feedback. You can reach us at firstname.lastname@example.org.
The State of Health Care Quality was developed and is owned by the National Committee for Quality Assurance (“NCQA”). The source of the data tables contained in The State of Health Care Quality is Quality Compass™ 2017. Quality Compass is a registered trademark of NCQA. NCQA holds a copyright in these materials and can rescind or alter the materials at any time. Anyone desiring to use or reproduce the materials without modification for an internal, non-commercial purpose may do so without obtaining any approval from NCQA. All other uses, including a commercial use and/or external reproduction, distribution or publication must be approved by NCQA and are subject to a license at the discretion of NCQA. ©2017 National Committee for Quality Assurance, all rights reserved.