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An NCQA Online Program

Introduction to PCMH PRIME

(for practices in Massachusetts)

December 14 | Webinar 

Join Us for this Live, Online Learning Opportunity!

About the Program 

Behavioral health conditions (mental illnesses and substance use disorders) can often first be identified in a primary care setting, and can be exacerbated by under- or delayed diagnosis and treatment. This is a serious public health problem nationally and across Massachusetts, and there is growing consensus that integration of behavioral health care into primary care is a priority.

This 90-minute webinar will introduce participants to the Health Policy Commission’s recently updated PCMH PRIME Certification Program. NCQA faculty will provide an overview of the PCMH PRIME criteria,  documentation requirements, and application process focusing on program updates effective mid-November 2017 (please visit the HPC website for further information about recent PCMH PRIME program changes). The goal of this session is to increase participants’ understanding of how an organization can apply to be PCMH PRIME certified. It will also examine the impact of a behavioral health focus on the medical home model. 

This educational webinar session will be presented by William Tulloch, Vicki Gavaghan and Rebecca Best, with a live question-and-answer session following the presentation.

What You Will Learn 

At the completion of this program, you will be able to: 

  • Explain the criteria and documentation requirements for PCMH PRIME Certification;
  • Describe processes and procedures that demonstrate the transformation of a practice towards the PCMH PRIME model;
  • Discuss expectations for each requirement; and
  • Identify the pathway to becoming PCMH PRIME certified. 

How You Will Benefit 

Participants will receive a concise presentation of the PCMH PRIME requirements in an interactive environment that will allow for questions and answers. This will increase participants’ understanding of how an organization can apply to be PCMH PRIME Certified and the impact of a behavioral health focus on the medical home model. 

Who Should Attend 

This on-line program is designed for any health care professional, health care decision maker or consultant in Massachusetts interested in getting the inside perspective directly from expert faculty from NCQA about PCMH PRIME, a certification program focused on integrating behavioral health care in the primary care setting. 


William Tulloch
Director, Government Recognition Initiatives

Vicki Gavaghan
Assistant Director, Government Recognition Initiatives

Rebecca Best
Manager, Recognition Programs Policy & Resources

Date, Location & Program Fees 

December 14, 2017 9-10:30 a.m.
Eastern Standard Time 


Online webinar. Registration entitles registrants to one computer and one telephone connection. Each additional computer and phone connection requires an additional registration. 

Program Registration Fee 

There is no cost to participants for this session. 

Program Registration 

To register for this program, click here 

Program Materials 

Slide presentation will be emailed to registered participants prior to training. 

Continuing Education 

No continuing education credits will be granted for this program.