Introduction to NCQA PCMH Recognition and HPC PCMH PRIME Certification

(For Practices in Massachusetts Only)

April 30–May 1, 2018 | Boston, MA 

About the Program 

More than 11,000 NCQA-Recognized Patient-Centered Medical Home (PCMH) practices and almost 53,000 recognized clinicians have demonstrated our PCMH standards’ relevance to the Triple Aim. The 2017 standards emphasize team-based care, with a significant focus on care management of high-risk populations and integration of behavioral health.

PCMH PRIME Certification, available to Massachusetts practices, further emphasizes behavioral health integration. Developed by the Massachusetts Health Policy Commission (HPC) in collaboration with NCQA, PCMH PRIME identifies criteria that are key to integrating behavioral health into primary care, and certifies NCQA PCMH Recognized practices that meet a majority of the criteria.

Join us for a thorough review of NCQA PCMH 2017 standards and PCMH PRIME requirements.

This training will review the standards, documentation requirements and application process. There will also be a discussion on the PCMH PRIME program and certification process, with a focus on program updates that went into effect November 2017 (visit this page for information about recent PCMH PRIME updates). We will practice scoring elements and examine documentation that supports becoming a Recognized NCQA PCMH and earning PCMH PRIME certification. This educational session will be presented by Vicki Gavaghan and Tracelyn Hairston.

At the conclusion of this program, participants will be able to: 

  • Explain measurement and documentation requirements for NCQA PCMH Recognition and PCMH PRIME certification.
  • Describe processes and procedures that demonstrate practice transformation.
  • Discuss expectations for each requirement.
  • Understand the pathway to becoming NCQA PCMH Recognized and PCMH PRIME certified. 

Seats are limited for this free training. Early registration is highly recommended. Registrations will be accepted until all available slots are filled. 


Vicki Gavaghan
Assistant Director, Government Recognition Initiatives & Projects

Tracelyn Hairston
Manager, Government Recognition Initiatives & Projects

Who Should Attend 

This program is designed for any health care professional, health care decision maker or consultant in Massachusetts who is interested in the inside perspective on PCMH 2017 and PCMH PRIME from expert NCQA faculty. 

Date, Event Hours, Location and Event Fees 


Massachusetts Health Policy Commission
50 Milk Street, 8th Floor
Boston, MA 02109

Seminar Hours

Day 1, April 30: 8:30 a.m.–5:00 p.m.
Day 2, May 1: 8:30 a.m.–12:30 p.m. 

Registration Fee

There is no cost to participants for this session, but registration is required.

Program Registration

Participants may register by completing a registration form here.