NCQA Surveyors/Vendors/Auditors

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Survey Vendor Certification

NCQA’s Survey Vendor Certification team is responsible for recruiting, training, certifying and providing quality oversight to survey vendors who collect data for the following programs:

Health Plan Consumer Assessment of Healthcare Providers and Systems (CAHPS 5.0H)
Consumer Assessment of Healthcare Providers and Systems Patient Centered Medical Home (CAHPS PCMH)
Medicare Health Outcomes Survey (HEDIS Medicare Health Outcomes Survey)

Learn More.

HEDIS Compilance Audit

NCQA licenses organizations and certifies selected employees or contractees of licensed organizations to conduct audits using NCQA's standardized audit methodology. Learn More.

Software Certification

NCQA has a Software Certification program for organizations that develop, license, and sell HEDIS, P4P, or other quality-measure reporting software that calculate numerators and denominators using administrative data sources. Learn More.

Contact

For more information on CAHPS 5.0H, please contact the NCQA HEDIS CAHPS team by e-mail at CAHPS@ncqa.org.

For more information on CAHPS PCMH, please contact the NCQA CAHPS PCMH team by e-mail at CAHPS-PCMH@ncqa.org.

For more information on the HEDIS Medicare Health Outcomes Survey, please contact the NCQA HOS Team at HOS@ncqa.org.