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Advanced Credentialing

August 20 | Washington, D.C. 

About the Program

For the seasoned credentialing professional, this one-day seminar explores challenging issues surrounding credentialing. Frequent problems that arise during the credentialing process will be dissected, and activity sessions will focus on real-life problems and solutions.

Participants will receive a special volume of Credentialing standards from each NCQA accreditation product.

NOTE: This seminar will not review NCQA credentialing standards. For an in-depth explanation, please attend the August 18-19 “Introduction to NCQA’s Credentialing Standards” seminar.

View the Agenda

Who Should Attend

This interactive program is geared towards individuals seasoned in collecting, reporting, and acting upon credentialing data to include (but not limited to):
  •  Credentialing Specialist/Coordinators/Managers/Directors
  •  Quality Improvement Managers/Directors
  •  Consultants
  •  Information Systems Specialist/Managers/Directors
  •  Vendors/Contractors
  •  Regulatory Specialist/Managers/Directors
  •  Provider Relations Specialist/Manager

Expert Faculty

Frank Stelling, MEd, MPH

Mr. Stelling is an Assistant Director in the Policy Department of the National Committee for Quality Assurance (NCQA). He serves as project manager for the annual development and release of Standards and Guidelines accreditation and certification products. He also assists in facilitating the transition of new products from development to full operation. He is a member the Policy Development Group; an interdisciplinary work group charged with resolving policy issues. Prior to joining NCQA, Mr. Stelling served in various capacities in care management and preventive services for a national managed care organization. He was a member of the quality improvement committee and led the organization through a successful NCQA survey. He has over 40 years of experience in management in managed care, hospital, public health and voluntary health organizations. Mr. Stelling has a Master of Education from the University of South Carolina and a Master of Public Health from the University of California, Berkeley.

Dianne Zeitler, RN, MBA

Diane Zeitler is an independent consultant and surveyor for NCQA. She performs onsite surveys for NCQA, prepares health plans for NCQA and CMS surveys, teaches education programs, and speaks on NCQA related issues. She is currently spending most of her time providing consulting services to organizations seeking NCQA accreditation or certification. She has worked with NCQA since 1993. She holds an MBA degree from The University of Baltimore and is a registered nurse holding a license in Maryland.

Hours, Registration Fees & Location

Seminar Hours:

The seminar is from 8:30 a.m. – 4:30 p.m. Registration is from 7:45 a.m. - 8:30 a.m.
Continental breakfast and lunch will be served.

Registration Fees:
Early Bird Registration Fee: $745 on or before July 7th
Regular Registration Fee: $795 after July 7th

Embassy Suites
DC Convention Center
900 10th Street, NW
Washington, D.C. 20001
(toll free) 1-800- Embassy or (locally) 202-739-2001

Hotel Rate and Deadlines:
$169 Single/Double on or before July 28, 2014
Space and room rate are subject to availability. Early reservations are strongly recommended.

Continuing Education

In support of improving patient care, the National Committee for Quality Assurance (NCQA) is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

NCQA designates this live educational activity for a maximum of 4.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

* You must attend the entire program to be eligible for the total number of contact hours.* 

This educational activity is approved for 4.75 nursing education contact hours. 

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Education Resources

  NCQA provides electronic copies of seminar materials (slides, resources, etc.) to attendees before an event.

One week before a seminar or workshop, registered attendees will receive an e-mail with a link and instructions for accessing electronic presentation slides, handouts and reference materials. Materials can be printed in advance or downloaded onto a laptop, tablet or smartphone to view during the seminar or workshop.

Remember to download your materials ahead of time!

To find out more about our e-Material, read our FAQs.

Policies and Discounts This includes the printable registration form; substitutions, transfers/credits and cancellation policies as well as other education policies and discount information.

Publications and Products View all NCQA publications and products, including HEDIS manuals, Accreditation standards and NCQA newsletters.

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